Digital Camera User Manual

Troubleshooting
Technical Notes and Index
F10
Digital zoom cannot be
used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations.
- When Portrait, Night portrait, Night
landscape, Backlighting (when HDR is
set to On), Panorama (when Easy
panorama is selected), Pet portrait, or 3D
photography scene mode is selected
- Touch shooting is set to Subject tracking
- When shooting in smart portrait mode
- When Multi-shot 16 is selected for the
Continuous setting
89, E 86
42, 43
38, E 52
50
38, E 57
Image mode not available.
Another function that restricts the Image mode
option is enabled.
64
No sound when the shutter
is released.
• Off is selected for Sound settings>Shutter
sound in the setup menu. No sound is heard
with some shooting modes and settings, even
when On is selected.
• The speaker is blocked. Do not cover the
speaker.
89, E 87
3, 26
AF-assist illuminator does
not light.
Off is selected for the AF assist option in the
setup menu. AF-assist illuminator may not light
depending on the position of the focus area or
the current scene mode, even when Auto is
selected.
89, E 86
Pictures appear smeared. Lens is dirty. Clean lens. F 5
Colors are unnatural. White balance does not match light source. 38, E
59
Randomly spaced bright
pixels (“noise”) appear in
image.
Shutter speed too slow or ISO sensitivity is high
as the subject is dark. Noise can be reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
54
38, E 56
Pictures are too dark
(underexposed).
• The flash mode setting is set to
c
(off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase the ISO sensitivity.
• Subject is backlit. Select Backlighting scene
mode or set the flash mode setting to X (fill
flash).
54
26
54
59
38, E 56
46, 54
Pictures are too bright
(overexposed).
Adjust exposure compensation. 59
Problem Cause/Solution
A