Programming Manual

138
WaveLinx User Manual
www.eaton.com/wavelinx
When I log in as the personal control user, not all of the scenes are showing when I go to the scene screen. Why is this happening?
It is possible that the administrator of the system has hidden the scene during the configuration process. If this was done in error, log in to
the system as the administrator user, and then select the area to modify. In the area’s scene editor, select the affected scene and ensure
that the hidden option is not active for the scene.
Scene is missing when
logged in as a personal
control user
Login as the administrator and
ensure the scene is not hidden
In personal control, I selected a scene but the lighting did not appear to change. Why?
First, try selecting a different scene, or adjusting a zone. If there is still no change in the light level, ensure that the loads respond to
basic ON and OFF control commands. If loads do not respond, log in as the administrator user and verify that the devices have not lost
communication with the system.
If ON and OFF commands operate but the light level remains dim or if the light level remains OFF, the daylight sensors or an active demand
response signal may be lowering the light output level. If demand response is not being used and the light level remains at a low level or
OFF, ensure that the daylight sensors are properly calibrated by following the procedures on page 70.
The lights are dimmed but the personal control screen or other screen indicators says that they are at 100%. Why?
The system may have any of the following active commands that can cause the lights to be dimmed:
1. The maximum level (high end trim) assigned to the device’s zone
2. Active demand response signals
3. Daylight sensor signals
If any of these items is calling for a light reduction, the system response is a reduced light output. Therefore, it is possible to have the
light range reduced by the daylight sensor and still see that the light zone is at 100%. This reflects that the electric light is at the full 100%
potential of the calibrated daylight level. If the light level does not seem to be correct for the space, ensure that the daylight sensors are
properly calibrated by following the procedures on page 70.
I work between two different spaces in my facility. Can I control both rooms through the mobile application?
It is possible to control any area as a personal control user. During setup, one of the areas may have been assigned as a favorite area,
meaning the application will open to that area by default. To navigate to a different area, simply touch the back button at the top-left corner of
the screen, and then select the desired area in the list.
If the area is controlled through a different Wireless Area Controller than the original area and the Wireless Area Controllers are not
connected to the facility’s building LAN, it may be necessary to switch the mobile device connection to a different wireless network to
control the additional area.