Programming Manual

139
WaveLinx User Manual
www.eaton.com/wavelinx
I am not using demand response. How do I disable it?
There is no need to disable the demand response feature. If a demand response system is not connected, the system will not trigger a
demand response command unless placed into test mode through the mobile application. The test mode may be cancelled through the
mobile application or will time-out automatically after 30 minutes if it is triggered in error.
I want to use demand response. How do I make the connection to my demand response system?
For information on integration and connection to the demand response system, refer to the Lighting Xpert Insights manual.
My schedule events are running but they are running at the incorrect time. What could be causing this?
The Wireless Area Controller may not be on the correct time and date or may be set for the incorrect time zone. Refer to page 102 to set the
time, date and time zone in the controller. Also, make sure that the schedule event time has been entered in military time format.
How do I define the astronomic clock’s latitude and longitude?
The astronomic clock’s latitude and longitude as well as the time zone are set through the Wireless Area Controller’s internal webpages.
Refer to page 106 to set the location and time zone for the controller.
What will my devices do during a firmware update?
During firmware update, devices will remain in their current state until the update is complete and they have rejoined the wireless network
after a reset upon completion. Then they will begin to operate from schedule events or user/device commands.
I am installing a replacement Wireless Area Controller. Do I need to go through the construction grouping process to pair the
devices with the new Wireless Area Controller?
During database restoration, the previous Wireless Area Controller’s ID and device tables will be populated into the new Wireless Area
Controller negating the need to pair the devices with the new Wireless Area Controller. Simply restore the backup to the new Wireless Area
Controller and once the backup is completed, the devices will begin to operate. The restoration process may take approximately 1½ hours to
propagate to all devices.
My backup was done prior to a firmware update. Can I restore the older backup if I have updated the firmware in my devices?
Yes you can. The backup contains not only the saved settings, but also a backup of the firmware that was present in the Wireless Area
Controller at the time that the backup was created. During the restoration, the Wireless Area Controller firmware will be replaced with the
version that was present during the backup. The firmware of other devices will not be downgraded and will continue to run with the most
current firmware. Once restoration is complete, wait approximately 1 ½ hours to allow devices to rejoin the network and then ensure that
the Wireless Area Controller and devices are updated to the latest firmware. Make sure to create a new backup.
After I calibrated the closed loop sensors, I noticed that the light output is different for each fixture. Why is this occurring?
Each sensor in a closed loop system is maintaining a light level for its directly connected fixture(s). This can result in a different electric light
output for each separately controlled fixture making the ceiling light output look uneven. Keep in mind that the goal of closed loop is to keep
the light level at the work surface consistent, not the light output at the ceiling.
My lights over my desk appear to adjust to different dimming levels even through the daylight does not appear to change.
Why is this happening?
Sensor placement is critical to proper daylight function. With both open and closed loop sensors, what the sensor is “looking” at will affect
the reading of the sensor. Darker furnishing may be less reflective, resulting in the electric light being brighter. Lighter furnishing may be
more reflective, resulting in electric light being dimmer. Placement of a sensor over a surface that frequently changes will affect the overall
performance. This also includes papers on the desk surface, or even what the occupant of the space is wearing if they are within the
sensor’s view.
After I programmed the open loop daylight sets, the work surface light level is not consistent over the controlled zone.
Why is this occurring?
In open loop daylighting, because larger areas are controlled, the uniformity of the work surface light level across the zone may vary due to
differences in daylight exposure, furniture placement, as well as surface colors within the space. Ceiling light output is more uniform with
open loop daylight approaches, but the work surface level may be less consistent for larger controlled zones. It may be necessary to create
additional zones to group lighting in smaller control groups that can be controlled by different open loop daylight sets so that different light
levels may be set to accommodate these differences.