Owner Manual

To get the longest life and preserve the beauty of your natural stone, follow these simple tips:
Coasters: Use coasters under all glasses, particularly those containing alcohol or citrus juices.
Trivets: While many stones can withstand heat, the use of trivets or mats is recommended.
Dust Mopping: Dust mop interior floors frequently using a clean non-treated dry dust mop. Sand, dirt and grit are abrasive and can damage natural stone.
Spills: Blot the spill with a paper towel immediately. Don't wipe the area, it will spread the spill. Flush the area with water and mild soap and rinse several times.
Dry the area thoroughly with a soft cloth. Repeat as necessary.
Cleaning:
Clean stone surfaces with a neutral cleaner, stone soap, or a mild liquid detergent and warm water.
Use a clean rag mop on floors and a soft cloth for other surfaces for best results.
Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth.
Change the rinse water frequently.
In outdoor pool, patio or hot tub areas, flush with clear water and use mild bleach solution to remove algae or moss.
Cleaning Products:
Products containing lemon, vinegar or other acids may dull or etch calcareous stones.
Scouring powders or creams often contain abrasives that may scratch certain stones.
Many commercially available rust removers contain trace levels of hydrofluoric acid (HF). This acid attacks silicates in addition to other minerals. All stones,
including granite and quartzite, will be attacked if exposed to HF.
Sealing:
Sealing is a common step taken on some stones as an extra precaution against staining. In fact, the sealing products used in the stone industry are "impregnators" which do not
actually seal the stone, but more correctly act as a repellent rather than a sealer. Sealing does not make the stone stain proof, rather it makes the stone more stain resistant.
Stain Identification:
The following sections describe the types of stains you may have to deal with and the appropriate household chemicals to use and how to prepare and apply a
poultice to remove the stain.
Oil-based:
(grease, plumbers' putty, tar, cooking oil, milk, cosmetics)
An oil-based stain will darken the stone and normally must be chemically dissolved so the source of the stain can be flushed or rinsed away. Clean gently with a
soft, liquid cleanser with household detergent, mineral spirits, or acetone
Organic:
(coffee, tea, wine, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings)
May cause a pinkish-brown stain and may disappear after the source of the stain has been removed. Outdoors, with the sources removed, sun and rain action will
generally bleach out the stains. Indoors, clean with 12% hydrogen peroxide (hair bleaching strength) and a few drops of ammonia.
Maintenance and Care Guidelines from the Natural Stone Institute and Tar-mak USA

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