Warranty Guide

2
For berber-style carpets, Mohawk recommends a minimum
density of eight (8) pounds per cubic foot; thickness
should be no less than ¼ inch and no more than ⅜ inch.
Mohawk’s Synthetic Fiber Cushions meet all the necessary
requirements for proper installation and performance.
For the ultimate in comfort, performance and protection,
Mohawk recommends SmartCushion Berber
™
.
5. Maintain your carpet according to Mohawk requirements
in the section of this brochure labeled “Carpet Care
and Guidelines,” including having a minimum of
one (1) professional cleaning every 18 months using
cleaning products, equipment, systems and services
specied/certied with the CRI Seal of Approval. (Visit
www.carpet-rug.org for a complete list of certied
products.) You must show proof of cleanings in the form
of a bill, invoice or statement for cleaning services. Along
with these documents, Mohawk recommends keeping
a 2' x 3' piece of carpet from your installation for your
warranty or in case you ever need to make a repair.
6. Only clean your carpet with cleaners specied with a CRI Seal
of Approval. Do not clean your carpet with household bleach.
If you have any questions regarding your product warranty, you
may visit our website at www.Mohawkooring.com/customer-care.
Additionally, you may contact Technical Services at 888-387-9881
or [e-mail].