Warranty Guide

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according to the latest version of the Carpet & Rug Institute (CRI) Carpet Installation Standard and
maintained according to Beaulieu Canada's Carpet Care Guide. Stain resistance means the ability of your
carpet pile to resist (i.e., minimize or withstand) permanent stains. Cleaning of the affected area should
begin immediately upon discovery. The more time that elapses before removal, the more difficult a stain
will be to remove. If permanent staining should occur that cannot be removed using recommended
methods, Beaulieu Canada may, at its sole discretion, elect to have the affected area of the carpet cleaned
professionally.
EXCLUSIONS
Specifically excluded from this warranty is damage or stains caused by any vomit, feces, or urine other
than domestic dog and cat. Pet urine, feces and vomit can erode and destroy carpet backing, resulting in
carpet delamination which is not covered under this warranty. This warranty applies to above-mentioned
stains only and does not cover resistance to odors. Other pet accidents such as tearing, cutting, chewing
or damage of similar nature are not covered under this warranty. This warranty applies only to carpet
manufactured with Tryesse Pro
TM
solution dyed polyester.
REMINDER: While a carpet with this feature is inherently stain resistant, some staining may still occur,
especially over time and in high-traffic areas. This feature will enhance your ability to clean up stains,
not prevent stains. Depending on the type of substance causing the stain, removal may require
substantial repeated cleanings, and some stains may not be removable.
MANUFACTURING DEFECTS WARRANTY
Beaulieu Canada
guarantees its residential carpeting against latent manufacturing defects for the period
of time as specified by the product's warranty period specified from the date of original installation in an
owner occupied, single family residence. This limited warranty is not transferable. The liability of Beaulieu
Canada
under this limited warranty shall be limited to the actual cost of repair or replacement of the
affected area of carpet extending to the nearest wall, doorway, or entrance. Beaulieu Canada reserves the
right to correct any defect prior to the carpet being removed, replaced, or settlement offered. If
replacement is warranted, Beaulieu Canada
shall provide a carpet of equal value should the identical
carpet not be available.
EXCLUSIONS
Beaulieu Canada
will not be liable for the cost of incidental or consequential damages. The Beaulieu
Canada Manufacturing Defects warranty does not include labor on claims for appearance-related
manufacturing defects that could have been observed during pre-installation such as wrong material
ordered, missing tufts, pattern inversion, dye spots, tears, loose backing, etc. Pile distortion or wrinkles
resulting from the shipping and handling of the carpet, is temporary and is not considered a manufacturing
defect. Matting & crushing or any change in appearance retention, furniture indentation is also excluded.
Please refer to the Normal Changes in Carpet Appearance on page 6 of this document for more details.
WARRANTY GENERAL TERMS CONDITIONS AND LIMITATIONS
In addition to the requirements previously specified above for each respective warranty, the following
general terms and conditions apply to each of the warranties unless otherwise specified.
These warranties apply only to carpet installed in owner-occupied residential space where no commercial
activity takes place. For purposes of these limited warranties, the terms "commercial activity" and