Warranty Guide

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"commercial application" shall mean an activity or application engaged in for business purposes,
regardless of where such activity or application takes place, including but not limited to, such activity or
application taking place in a store, office, warehouse, plant, facility, or other place of business or
residential dwelling. Area rugs are not covered under this warranty.
Beaulieu Canada will repair or replace the portion of the carpet that does not perform according to its
warranties. If all warranty conditions have been met, Beaulieu Canada will compensate the owner, on a
prorated basis, the original cost of the carpet for the directly affected area and a reasonable removal and
reinstallation allowance. Reasonable removal and re-installation costs are limited to $5.50 USD per square
yard. Any charges for carpet disposal, new padding or moving furniture, equipment, etc. are the
responsibility of the owner.
Not all warranties listed in this document apply to every Beaulieu Canada product. The specific warranties
for your carpet are listed on the Lowe’s store sample and on www.lowes.com, including the duration of
each warranty.
The carpet must be installed in accordance with the latest version of the CRI Carpet Installation Standard.
Seam sealing is mandatory on all installations. Power stretching is mandatory on all stretch-in installations.
If a defect covered by these warranties appears during the warranty period, Beaulieu Canada will, at its
sole discretion, repair or replace the defective carpet areas extended to the nearest wall, doorway or
entrance. Beaulieu Canada will replace the defective carpet areas with the identical carpet, or if that is
not available, a Beaulieu Canada carpet of comparable quality, color and value. The replacement product
is guaranteed for the remainder of the original warranty period.
This warranty applies only to Beaulieu Canada first-quality (not seconds or irregular) wall-to-wall carpet
purchased and installed in Canada or the United States by a certified installer. Beaulieu Canada warranties
are applicable to the first owner, prorated based upon the length of each respective warranty, and are
non-transferable.
The carpet must be maintained and cleaned in accordance with Beaulieu Canada recommendations as
outlined in the Carpet Care Guide. The consumer shall reasonably cooperate with Beaulieu Canada in its
efforts to honor and perform its obligations under this warranty.
Beaulieu Canada is responsible for the Performance Assurance Warranty. The registration of all claims and
the fulfillment of the warranty obligations are to be handled through a Lowe’s store from which the
product was purchased.
If Beaulieu Canada cannot repair your carpet, it will be replaced or you will be reimbursed as described
herein. Any repair or replacement under this Performance Assurance Warranty will be made by a Lowe’s
store, with authorization from Beaulieu Canada, and will be limited to the affected areas of the carpet.
The Performance Assurance Warranty is in lieu of, and cannot be used in conjunction with, any other
express warranties that now, or hereafter, might arise with respect to this product.
LABOR CHARGES
If replacement is necessary under the terms of these warranties, Beaulieu Canada will pay during the first
three years of coverage for the removal of the old carpet and the installation cost of the new. Any costs
associated with carpet disposal, underpad or for moving furniture or equipment are not included. The