Warranty Guide

Page 7 of 8
Filtration soiling
Dust, dirt, pollen, cooking vapors and other airborne pollutants may appear as dark lines along walls,
vents and doorways. This is usually due to an imbalanced ventilation system that is incapable of
removing the volume of air entering the room. The excess air escapes through gaps between floors, walls
and doorways. professional cleaning may remove discoloration in affected areas, but the condition will
usually return unless ventilation problems are corrected. Carpet of any quality will perform the same if
subjected to filtration inefficiencies.
Improper cleaning and care
Beaulieu Canada warranties do not cover damage caused by improper cleaning, maintenance, cleaning
materials or inadequate care. It is the homeowner’s responsibility to keep his cleaning receipts.
Improper Installation
Beaulieu Canada warranties do not cover damage caused by improper installation. Examples include, but
are not limited to, wrinkling due to insufficient stretch, loss of tufts due to improper seam and seam
peaking. The (CRI) Carpet and Rug Institute Carpet Installation Standards conform to proper installation
procedures and must be followed.
Outdoor carpet
This Warranty excludes all carpet which has been installed outdoors or that has been exposed to outdoor
conditions.
Carpet on stairs
This warranty excludes carpet installed on stairs.
Atmospheric conditions or chemical contamination
This Warranty excludes discoloration, color alterations, or fading affected by atmospheric conditions or
chemical contamination.
Pooling
Pooling, a naturally occurring phenomenon, is excluded from the warranty.
Inadequate Underpad
Underpad, or cushion, is a major factor affecting the texture retention and performance of your carpet. If
the wrong cushion is used, even the highest quality carpet may fail to meet performance expectations.
Beaulieu Canada warranties excludes damage to your carpet if installed over an inadequate cushion.