Use & Care Guide
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service. If a pet urine stain remains, you are required to call your dealer within seven
(7) days after you have attempted to spot clean your carpet using the recommended
removal tips. Your dealer will contact the dedicated phone line at 800-550-6033 for
further spot cleaning recommendations. Urine from other than pets is not covered
by this warranty. No claim will be considered if you do not have receipts as proof of
professional hot water extraction cleaning performed at least once every 24 months,
starting from the date of original purchase. Failure to do so voids these warranties.
Carpet that was not installed by a certied professional carpet installer and in
compliance with the CRI Carpet Installation Standard is also excluded.
Limited Soil Warranty
What is covered?
Over time, carpet can change color due to the accumulation of dry soils and foot
traffic. Beaulieu warrants that when properly maintained, your carpet will not show
a noticeable change in color resulting from dry soil that cannot be removed using
the recommended carpet cleaning and maintenance procedures listed in this
brochure, or provided otherwise by Beaulieu for the warranty period specied on
your authorized Beaulieu carpet dealer’s sample. All carpet can appear to change
color due to dry soil accumulation. Noticeable color change is dened as a change
greater than a rating of three (3) using the standardized AATCC Evaluation Procedure
1, and Gray Scale for Color Change Standardized Rating Scale, or equivalent. Proper
color selection is an essential consideration since lighter colored carpets will show
soiling more readily than darker colored carpets, and will require greater care and
more frequent maintenance. For a complete list of warranty exclusions please see
the section “Warranty Exclusions, What Is Not Covered?”
Limited Fade Resistance Warranty
What is warranted?
Beaulieu warrants that your indoor carpet will not fade due to sunlight exposure, or
from normal atmospheric conditions resulting in a noticeable color change more
than one (1) unit on the AATCC Gray Scale for the warranty period specied on your
authorized Beaulieu carpet dealer’s sample. Window treatments, curtains, blinds,
shades, shutters, etc., are recommended to help prevent fading.
For a complete list of warranty exclusions please see the section “Warranty Exclusions,
What Is Not Covered?”