Use and Care Guide
11
Limited Texture Retention Warranty
What is covered?
Beaulieu warrants that your carpet will not exhibit abnormal texture
loss resulting from normal foot traffic during the warranty period spec-
ied on your authorized Beaulieu carpet dealer’s sample . When prop-
erly installed using carpet cushion meeting our requirements, and
properly maintained as specied, texture retention is the ability of carpet
tus to retain a normal amount of their visible size, shape and orienta-
tion. is includes the ability of cut pile carpet tus not to burst, bloom,
open or lose twist excessively. Texture change associated with normal
pile crush is a characteristic of all carpet and is not covered under this
warranty. Texture retention is measured using the standardized rating
scale CRI TM 101, with a rating scale of 5.0 (new carpet, or no change)
to 1.0 (severe change). To perform as warranted, your carpet must retain
a texture retention rating no less than 2.5 under the warranted condi-
tions. Improper or inadequate care and maintenance will accelerate
changes in carpet appearance and are not warranted.
For a complete list of warranty exclusions please see the section “War-
ranty Exclusions, What Is Not Covered?”
Bliss Serenity Indulgence PermaSoft Solution Dyed
Nylon Lifetime No Exclusions Stain Warranty
Your Bliss Indulgence™ carpet is WARRANTED AGAINST ALL
HOUSEHOLD STAINS for the lifetime of your carpet. is warranty
requires you to clean your carpet as outlined elsewhere in this warranty
guide.
Bliss Indulgence PermaSo Solution Dyed Nylon carpets are protected
by Scotchgard Protector. A toll free 800-550-6033 phone number is
dedicated to assist you with carpet care and stain removal needs, and to
obtain related warranty service. No claim will be considered if you do
not have receipts as proof of professional hot water extraction cleaning
performed at least once every 18 months, starting from the date of orig-
inal purchase. Failure to do so voids these warranties. Stain claims are
limited to one replacement and the replacement carpet is not covered
under this stain warranty. is warranty is not transferable and is not
pro-rated for the rst ve (5) years.
For more warranty information and requirements refer to sections: Bliss