Use and Care Guide

such as matting, burns, scuffs, cuts, snags, pulls, tears, pilling, fuzzing, damage caused by wearing other than normal footwear, by fiber degradation or
loss resulting from exposure to harsh strong acids or caustics, from unfiltered sunlight exposure, or by anything other than caused by normal foot traffic,
does not constitute excessive wear, and are not covered by this warranty.
MaxxBac™ Lifetime* No Exclusions Stain Removal Warranty for Solution Dyed Olefin
Beaulieu warrants that our MaxxBac™ Modular Carpet Tile made from our solution dyed olefin when properly installed and maintained will resist
permanent stains during their duration of use for the warranty period specified on your authorized Beaulieu carpet dealer’s sample. In order to invoke this
warranty, proper spot cleaning must have occurred within a reasonable time after a spill occurs. If circumstances do not permit this, then no later than
seventy two hours, or within three working days after the spill occurs. In the event a spill cannot be removed by proper spot cleaning, followed by
professional spot cleaning, which is your responsibility, Beaulieu reserves the right to obtain a sample of the uninstalled carpet for testing, or take a cut
from the installed carpet. If Beaulieu’s testing of the carpet or cleaning of the installed carpet determines a stain resistance rating of less than 3.0 as
determined using the AATCC Gray Scale for Evaluation for Staining, Beaulieu will pay for the cleaning required to remove the stain. If this cleaning fails to
remove the stain, Beaulieu will replace the original carpet in the affected room or area up to, but not exceeding 100 times the size of the stain with the
same or similar carpet, excluding what we deem are reasonable costs associated with labor. Conditions such as but not limited to soiling, pile distortion,
discolorations, wicking, carpet that has been cleaned using agents and methods that are not approved by Beaulieu, or are not certified by the CRI SOA
program are not covered by this warranty. Also excluded are carpets that have been treated with products that are not used in the carpet’s manufacturing,
or approved by Beaulieu and damage caused by improper, inadequate, and inappropriate cleaning. This warranty applies only to carpet whose
construction is 100% solution-dyed olefin and to carpet that has been professionally cleaned a minimum of every 12 months. This warranty is not
transferable and is subject to being pro-rated.
MaxxBac™ Lifetime Limited Backing Performance
Beaulieu warrants that when properly installed and maintained as outlined in this brochure that during the duration of the warranty period specified on
your authorized Beaulieu carpet dealer’s sample that MaxxBac carpet tile will not lose dimensional stability (i.e. shrink, grow, cup or dome), delaminate
from face fiber or unravel at the edges.
This warranty excludes carpet tile installed on stairs, areas subject to inappropriate chair casters, damage from skates, spiked shoes and sharp objects,
and abuse including damage from athletic shoes and abnormal activity. Water damage, willful damage, including burns, tears and cuts and the effects of
improper installation and maintenance are also all excluded from this warranty. This warranty is not transferable, and is subject to being pro-rated
MaxxBac™ Lifetime* Limited Zipper Warranty
Beaulieu warrants that MaxxBac Modular Carpet Tile backings when properly installed and maintained as outlined elsewhere in the brochure, will not
exhibit yarn raveling at the carpet seams or zippering of the yarn in the carpet field under normal conditions of use during for the Limited Lifetime*
warranty period. Claims for zippering will be determined by tuft bind analysis as determined using the ASTM D 1335 Evaluation for Tuft Bind test method.
Claims for edge ravel and zippering caused by dragging heavy objects across the carpet’s pile, carpet installed on stairs, areas subject to caster action,
damage from skates, spiked shoes, sharp objects abuse or by other occurrences other than ordinary foot traffic are not covered by this warranty. Water
damage, willful damage including burns, tears and cuts, and the effects of improper installation and maintenance are also excluded from this warranty.
This warranty is not transferable and is subject to being pro-rated.
For more warranty information refer to sections Care & Maintenance, Installation Requirements, Warranty Exclusions, In the Event of a Claim,
Consequential and Incidental Damages, Implied Warranties and General Terms and Conditions found elsewhere in the brochure.
Note: All Lifetime Limited Warranties are defined as the length of time the carpet or the modular carpet tile remains installed in the original location, and
is owned by the original purchaser. These warranties are pro-rated, and are not transferable.
Warranty Exclusions
Excluded in these warranties is carpet and modular carpet tile that has been improperly specified, installed on boats, docks, roof tops, carpet used for any
type athletic playing surfaces, including courts, greens, or for any type recreational activity, carpet installed outdoors, carpet installed in recreational
vehicles, motor homes, time-share dwellings, bathrooms, kitchens, laundry rooms, and on stairs, damage resulting from improper installation, improper
maintenance, including the use of improper cleaning agents and methods, damage caused by pets, abnormal use or abuse, smoke, fire, water intrusion,
by athletic equipment, or by chairs equipped with roller casters, and the installation of carpet used for any reason other than for normal foot traffic.
Additional exclusions include carpet that has been cut, altered, or installed of the wrong style, color, or width, or carpet with visible defects, carpet sold as
seconds, less than first quality, or “As Is”, claims for minor differences in carpet weight, color and texture from roll to roll, or between existing carpet or
modular carpet tile that might be replaced, and previously uninstalled carpet or modular carpet tile from the same production, differences between the
dealer’s sample and the finished carpet or modular carpet tile when compared to the manufacturing standard, claims for tears, cuts, snags, ravels, pulls,
burns, pilling, shedding, crushing, matting, soiling, odor, yellowing in areas where asphalt sealer is tracked on to the carpet, staining by other than
common foods and beverages that contain strongly colored dyes (e.g. mustard, coffee, wine, teas, etc), residual stains or wicking that may occur after
cleaning, products containing benzoyl peroxide and bleach, or for shading, pooling, watermarking, and for carpet used as rugs, mats, and runners.
Unless otherwise specified by Beaulieu, cost associated with on-site preparation, restoration, carpet installation, inconveniences, removal, extra handling
and disposal of existing carpet or modular carpet tile, required sundries, extra handling, and the removal and re-installation of fixtures and furnishings are
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