Use and Care Guide

of 3/8 inch. A denser pad will be required for heavy traffic areas. The use of Green Label certified carpet pad is recommended. Carpet must be installed
in sequential order based on matching dye lots and roll number sequence. If patterned carpet is used, consideration for normal pattern elongation must
be taken into account. In this case, roll sequencing must be established prior to installation according to the length pattern measurement, starting with
the roll with the longest length pattern measurement, and then sequencing each consecutive roll by the next longest length pattern measurement until
reaching the roll with the shortest length pattern measurement. An exact pattern match is not guaranteed. Minor bow, skew, and pattern elongation up
to 1 ½ inches in twelve feet is within manufacturing tolerance, and can be adjusted using fundamental installation standards. The use of pad and
tackstrip should be avoided in areas subjected to rolling traffic. All seams must be properly sealed using appropriate seam sealer. Proper installation
helps assure that commercial carpet will perform at an optimum level. For additional information pertaining to the installation of our commercial carpet,
OmniLoc™ Modular Carpet Tiles and MaxxBac™ Modular Carpet Tiles contact our Technical Services Department at 800-944-2840, or
[e-mail].
Commercial Carpet Warranties
Beaulieu® Limited Warranties
Not all of the Limited Warranties listed in this brochure apply to every Beaulieu® carpet. The specific limited warranties for your carpet are listed on your
authorized Beaulieu carpet dealer’s sample, which includes the duration of each such warranty. Review these limited warranties with your authorized
Beaulieu carpet dealer prior to purchase to be certain the carpet you selected is suitable for your intended use, and the warranties it provides meet your
warranty needs and expectations. Your warranties begin on the date of proper installation, and are extended to the original purchaser. These warranties
are pro-rated and are not transferable. Original sales receipts for the purchase of the carpet must also be maintained. This brochure contains
details of all the limited warranty features of Beaulieu® commercial carpets.
For more warranty information and requirements to maintain these warranties please refer to sections Care & Maintenance, Installation
Requirements, Warranty Exclusions, In the Event of a Claim, Consequential and Incidental Damages, Implied Warranties and General Terms
and Conditions found elsewhere in the brochure. For information on how to file a claim see the section “In the Event of a Claim”.
Limited Wear Warranty
Beaulieu warrants that when properly installed according to CRI Carpet Installation Standards, including the use of the carpet cushion meeting minimum
requirements when used, the pile yarn in any area of our commercial carpet will not experience excessive wear during the duration of the warranty period
specified on your authorized Beaulieu carpet dealer’s sample. Excessive wear is defined as a countable loss of pile fiber that averages 10% or greater,
that has resulted from normal foot traffic. Excessive wear is determined by pile yarn weight/ounces per square yard comparisons of the worn area of your
carpet to a non-trafficked area or to the uninstalled carpet using mechanical wear simulator testing ASTM D 5252 Hexapod Drum Tester. Carpet installed
on stairs, carpet installed in areas that are not appropriate for carpet, and damage caused by improper installation and improper, inadequate, or
inappropriate care is excluded from this warranty. All carpet will crush to some degree from normal use. This is not a defect, or an indication of excessive
wear, and is not covered by this warranty. How quickly, and to what extent crushing occurs is determined by traffic load, proper carpet specification, and
method of installation, including proper carpet cushion specification when cushion is used. Other conditions, such as matting, burns, scuffs, cuts, snags,
pulls, tears, pilling, fuzzing, damage caused by wearing other than normal footwear, by fiber degradation or loss resulting from exposure to harsh strong
acids or caustics, from unfiltered sunlight exposure, or by anything other than caused by normal foot traffic, does not constitute excessive wear, and are
not covered by this warranty.
Lifetime* Limited Stain Removal Warranty for Solution Dyed Nylon Carpets
Beaulieu warrants for the useful life that our commercial carpet made from our solution dyed nylon will resist permanent stains caused by spills of all
substances, subject to the following limitations. This warranty specifically excludes general soiling, discoloration, appearance change due to pile
distortion, and exposure to substance or contaminants that degrade of destroy nylon yarn or the color of the carpet. Also, this warranty specifically
excludes carpet that has been surface treated with materials not recommended or approved by Beaulieu, or which has been subjected to abnormal use of
conditions or to cleaning agents or maintenance methods not recommended or approved by Beaulieu.
THIS IS NOT A CLEANING CONTRACT. In order to make a claim under this warranty, the owner must have attempted to remove the stain within 24
hours after occurrence of the spill, USING ONLY THOSE CLEANING METHODS AND PROCEDURES RECOMMENDED by Beaulieu, and must notify
Beaulieu immediately if stain removal is not successful. The original purchaser must also identify the type of stain and the method used to clean it. For
approved cleaning agents and removal procedures, maintenance recommendations and other conditions of this warranty refer to the sections Care &
Maintenance, Installation Requirements, Warranty Exclusions, In the Event of a Claim, Consequential and Incidental Damages, Implied
Warranties and General Terms and Conditions found elsewhere in the brochure.
In addition, the owner must furnish to Beaulieu the ORIGIANL PROOF OF PURCHASE and non-returnable samples of the carpet for testing, and must
permit a Beaulieu Representative access to the installed carpet in order to attempt to remove the stain. If, in testing and analysis performed by Beaulieu,
and subject to the other limitations set forth herein, the tested carpet or the cleaned area is found to have a rating of less than 3 under the AATCC Gray
Scale for Evaluating Change in Color, Beaulieu will pay for the attempted removal of the stain by the Beaulieu Representative, or replace the original
carpet in the affected area, up to 100 times the size of the stain, free of charge, including installation. No charges for floor preparation or for movement or
replacement of equipment, furnishings, partitions, etc., will be allowed. At Beaulieu’s option, we will refund to the owner the original purchase price of the
carpet in the affected area, up to 100 times the size of the stain. If the stain is removed using Beaulieu’s recommended procedures, all stain removal
costs will be the responsibility of the owner.
5