Warranty

HRF.PTO.4.22.2013
•Counterfeit products, or products that clearly fit the warranty exclusions listed above, will be
returned to sender at the sender’s expense.
•After inspection, the product will be confirmed as received and processing will begin.
•Typical Processing Times: ◦1 to 2 business days for your replacement to be processed or for a
credit to be applied to your account.
◦ 3 to 5 business days for your replacement to be shipped and delivered.
◦ 14 business days for a check to be mailed to you.
•Consumers who obtained an RMA# using our online RMA process will receive automatic e-
mail updates throughout the RMA process.
Corsair Warranty Periods
Effective April 8, 2016, the following warranty periods apply for NEW products:
DRAM Modules
•All DRAM memory modules have a lifetime warranty.
Flash Devices
•All USB 2.0 Flash Survivor®, Flash ReadOut and TurboFlash flash drive products have a 10
year warranty.
•All USB 2.0 Flash Padlock® products have a 5 year warranty.
•All USB 2.0 and USB 3.0 Flash Voyager and Flash Survivor flash drive products have a 5 year
warranty.
•All solid-state drive (SSD) products have a 3 year warranty with the exception of the Neutron
Series™ which have a 5 year warranty.
Mobile Storage
•Voyager Air products have a 3 year warranty.
Power Supplies
•AX Series™ PSUs have a 7 year warranty.
•AXi Series™ PSUs have a 10 year warranty.
•CS Series™ PSUs have a 3 year warranty.
•CX Series™ PSUs have a 3 year warranty.
•CX-M Series™ PSU Models CX430M, CX500M, and CX600M have a 3 year warranty.
•CX-M Series™ PSU Models CX450M, CX550M, CX650M, CX750M, and CX850M have a 5
year warranty.
•GS Series™ PSUs have a 3 year warranty.
•HX Series™ PSU Models HX520W, HX620W, and HX1000W have a 5 year warranty; all
other HX Series™ Models have a 7 year warranty.
•HXi Series™ PSUs have a 10 year warranty.
•RM Series™ PSUs have a 5 year warranty.