OWNER’S INSTRUCTION MANUAL CALLER ID TYPE II LINE POWERED TELEPHONE 2211
THANK YOU FOR PURCHASING THE COLLEAGUE CALLER ID TYPE II LINE POWERED TELEPHONE We want you to know all about your new Colleague Telephone, how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner’s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT.
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ SETUP/INSTALLATION ................................................................................ WALL MOUNT INSTRUCTIONS ................................................................... 24V/90V MESSAGE WAITING SWITCH ......................................................
DELETING CALLS ..................................................................................... MESSAGE ERROR ..................................................................................... PRIVATE CALLS ........................................................................................ UNKNOWN CALLS .................................................................................... 13 13 14 14 TELEPHONE SERVICE PROBLEMS .................................................................
IMPORTANT SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. 4. Do not use the telephone near water.
10. Do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk of fire or electric shock. 12. Avoid using a telephone during a local thunderstorm. There may be a remote risk of electrical shock from lightning. 13.
TELEPHONE USAGE SET UP/INSTALLATION 1. Connect the telephone line cord. a. To connect without an answering machine. • Use the new line cord to connect the PHONE jack of your new caller ID phone to the modular wall jack. b. To connect with an existing answering machine. • Use the existing line cord supplied to connect the LINE jack of your answering machine to the wall modular line jack.
WALL MOUNT INSTRUCTIONS 1. Install the wall mount bracket in wall mount position and route cords as shown in diagram below. 2. Connect the line cord. See Step 1 on preceding page for specific instructions. 3. Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into the handset, and then plug the other end of the cord into the base. 4. Place the handset on the base.
TELEPHONE PART IDENTIFICATION 2 1 23 24 25 26 27 28 29 30 22 3 21 31 20 19 4 18 5 17 6 16 15 14 13 12 11 10 9 7 8 LCD Display 1 Line Jack 15 Hold LED 29 2 Data Jack 16 Handset Cord Jack 30 VM Button 3 Ringer Switch 17 Mem Dial Button 31 Flash Button 4 Speaker Volume 18 Mute Button w/ LED 5 2.
TELEPHONE FEATURES TONE DIALING This unit is capable of only DTMF dialing. This phone is not compatible with pulse dialing. RECEIVING A PHONE CALL 1. Be sure the RINGER switch is set to the HI or LOW position. 2. When the phone rings and the caller’s information shows on the display window (refer to Using the Caller ID Function), lift the handset or press the SPEAKERPHONE button and begin your conversation. 3.
c. d. When your party answers, adjust the sound level of his or her voice by sliding the VOLUME CONTROL located on the right side of the phone. After the conversation has finished, press SPEAKERPHONE to hang up. Note: 1. If you wish to switch from speakerphone to handset, simply lift the handset. 2. If you wish to switch from handset to speakerphone, press and release Speakerphone and then hang up the handset. MEMORY To Store A Number In Memory: Note: Must be off-hook to store a number in memory 1.
VOLUME BUTTON A built-in amplifier feature allows you to increase the listening volume in the receiver of the handset when speaking with your party. When needed, press the VOLUME button to achieve four different levels. The volume remains the same between calls. It does not return to a nominal level. REDIAL BUTTON 1. If the number you dialed is busy, or you want to call the last number dialed again, lift the handset, or press and release the hookswitch for a new dial tone. 2. Press REDIAL.
DATA PORT This is a connection which is in parallel with the telephone line. It allows the connection of a device such as a modem, caller ID, or an answering machine. MUTE BUTTON Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume your conversation. To resume your conversation, press MUTE. The MUTE indicator will go out and your call can continue.
CALLER ID FEATURES CALL WAITING DISPLAY In the past, if you had call-waiting service, a tone alerted you there was a new call coming while you were on an existing call. Now our Call Waiting Caller ID not only tells you there is another call waiting, but lets you know who the caller is before you answer it. The call waiting information will be shown on the unit’s display. Press the FLASH button to put the existing call on hold and answer the new call.
This unit may not be activated or deactivated under certain conditions. For example, when you retrieve your message from an outside phone (not your own telephone number), the MESSAGE indicator may not be canceled when you return home. If you experience this situation, pick up the receiver and hang up. The MESSAGE indicator will cancel. RECEIVING CALLS 1. When the telephone is not in use and a new call is received, the display will show the phone number, the caller’s name, and time and date of the call.
DELETING CALLS 1. To delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button once. The display will show DELETE?. Press Delete again to confirm the deletion. The display will be erased and the rest of the records will be renumbered. 4/15 01:45 123-456-7891 PM CALL # 01 DELETE? 2. To delete all calls: When reviewing calls, you can delete all calls by pressing and holding DELETE for more than 3 seconds. Then [DELETE ALL]’ will appear.
PRIVATE CALLS • If the caller has exercised the option to block his number from being sent, only his name will display on the screen when this information is received. 4/15 01:45 PM CALL # 01 JOHN SMITH • If the caller has exercised the option to block his name from being sent, [PRIVATE CALLER] and his telephone number will be displayed on the screen.
TELEPHONE SERVICE PROBLEMS If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment. TROUBLESHOOTING PHONE DOES NOT RING 1. HI/LOW/OFF ringer switch is set to OFF position 2. Line cord is disconnected at telephone outlet or at telephone end. 3. Phone is OFF HOOK.
MESSAGE ERROR HAPPENS FREQUENTLY 1. Caller information was not transmitted properly. Check with your telephone company to see if there is a problem with your phone line. Since our special design will always retain your stored call records, we encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by step per this instruction manual before you ask for service. MAINTENANCE INFORMATION Treat your telephone equipment with care for trouble-free performance.
TELEPHONE REPAIR DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Call Waiting Caller ID Telephones manufactured by CORTELCO must be returned to us for repair. You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY. CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include a copy of your sales receipt containing the date-of-purchase.
FCC INFORMATION DESIGN COMPLIANCE Your telephone is designed to comply with FCC Rules and Regulations, Part 68. It can be connected to the telephone network as FCC-registered terminal equipment. The registration number is printed on the label on the bottom of your telephone. NOTIFICATION TO THE TELEPHONE COMPANY As a customer of the local Telephone company, you must, if they ask, tell them before connecting your telephone to the telephone company lines.
LIMITED WARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of two (2) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or, at its option, replace the defective product, or any part of it without charge for parts or labor. This is your exclusive remedy.
