Use and Care Manual

42 43
40
BAKING PROBLEM CAUSE
Cakes high in middle with
crack on top
•
Oven temperature too high
•
Baking time too long
•
Pans touching each other or oven walls
•
Incorrect rack position
•
Pan size too small
Piecrust edges too brown
•
Oven temperature too high
•
Edges of crust too thin
COOKTOP
PROBLEM POSSIBLE CAUSE SOLUTION
Heating elements
and controls do
not work.
Fuse is blown or circuit
breaker is tripped.
No electricity to
the cooktop.
Replace the fuse or reset
the circuit breaker. If the
problem continues, call an
electrician.
Have electrician check
your power supply.
Heating elements
do not heat
properly.
Improper cookware
is being used.
Select proper cookware.
See “Cookware.”
If the problem continues,
call for service.
Heating elements
cycle off even
when elements
are turned to their
highest settings.
Heating element
temperature limiters are
temporarily shutting off
the elements due to
exceeding the maximum
allowable temperature.
This is a normal operating
condition, especially during
rapid heat-up operations.
The element will cycle back
on automatically after it has
cooled sufficiently.
Glass ceramic
surface is see
through or
appears to be red
in color.
Under direct or bright
lighting, you will
sometimes be able to
see through the glass
and into the chassis due
to its transparent
quality. You may also
notice a red tint under
these conditions
These are normal properties
of black ceramic glass
panels.
Troubleshooting
41
OVEN
PROBLEM POSSIBLE CAUSE SOLUTION
Oven is not
heating
No power to
the oven
Replace the fuse or reset the circuit
breaker. If the problem continues,
call an electrician.
Oven control
not turned on
Make sure the oven temperature
has been selected.
Oven door is
not closed.
Close the oven door. The heating
elements turn off when the door is
opened and remain off until the
oven door is closed.
Oven is not
cooking evenly
Not using the
correct bake ware
or oven rack
position
Refer to cook charts for recommended
rack position. Always reduce recipe
temperature by 25 °F (15 °C) when
baking with Convention Bake mode.
Oven display
stays Off.
Power interruption Turn off power at the main power
supply (fuse or breaker box). Turn
breaker back on. If condition
persists, call for service.
Oven mode and
temperature
controls cannot
be set.
The oven door
is open.
Close the oven door. The oven
mode and temperature controls
cannot be set if the oven door is
open.
Cooling fan
continues to
run after oven
is turned off
The electronic
components have
not yet cooled
sufficiently
The fan will turn off automatically
when the electronic components
have cooled sufficiently.
Oven light is
not working
properly
Light bulb loose
or burned-out.
Reinsert or replace the light bulb.
Touching the bulb with fingers
may cause the bulb to burn out.
Oven light
stays on
Door is not
closing
completely
Check for obstruction in oven
door. Check to see if hinge is
bent or door switch broken.
Cannot
remove lens
cover
Soil build-up
around the lens
cover.
Wipe lens cover area with a clean,
dry towel prior to attempting to
remove the lens cover.
Clock and timer
are not working
properly
No power to
the oven
Check the circuit breaker or fuse box
to your house. Make sure there is
proper electrical power to the oven.
Excessive
Moisture
When using bake mode, preheat
the oven first. Convection Bake
and Convection Roast will
eliminate any moisture in the oven.
Porcelain Chips
Porcelain interior
is bumped by
oven racks
When removing and replacing oven
racks, always tilt racks upward and
do not force them to avoid
chipping the porcelain.
FOR MORE HELP, VISIT ANCONAHOME.COM OR CALL
THE CONSUMER HELP LINE AT 1-800-350-4562.
Troubleshooting