Use and Care Manual

57
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Surface units
do not turn on
There is no power
to the range.
Make sure electrical plug is plugged
into a live, properly grounded
outlet. Replace the fuse or reset the
circuit breaker.
Cooktop controls
improperly set.
Check to see the correct control is
set for the surface unit you are
using.
Excessive heat
around
cookware on
cooktop
The cookware is not
the proper size for
the element or
burner.
Use cookware with a bottom
surface approximately the same
size as the cooking area, element, or
surface burner. Cookware should
not extend more than 1" (2.5 cm)
outside the cooking area. Adjust the
power level or burner flame
appropriately.
Frequent
cycling on and
off of surface
units
The element cycle
on and off to
maintain the heat
setting.
This is normal even when the
element is on the highest setting.
Surface unit
stops glowing
when changed
to a lower
setting
The unit is still on
and hot.
This is normal.
Cooking results
are not what
expected
Using incorrect
cookware.
See "Using the Proper Cookware" in
the "Operation" section.
The control knob is
not set to the
proper heat level.
See "Using the Cooktop Elements" in
the "Operation" section.