User Manual

15
EN
If your problem is not listed, please contact Customer Support (see page 17).
TROUBLESHOOTING
Problem Possible Solution
The air fryer will not
turn on.
Make sure the air fryer is plugged in.
Push the baskets securely into the air fryer.
Foods are not
completely cooked.
Place smaller batches of ingredients into the inner basket. If the
basket is overstued, then ingredients will be undercooked.
Increase cooking temperature or time.
Foods are cooked
unevenly.
Ingredients that are stacked on top of each other or close to
each other need to be shaken or flipped during cooking (see
Shaking Food, page 11).
Foods are not crispy
after air frying.
Spraying or brushing a small amount of oil on foods can
increase crispiness (see Cooking Guide, page 12).
French fries are not
cooked correctly.
See French Fries, page 13.
Baskets will not slide
into the air fryer
securely.
Make sure the basket is not overfilled with food.
Make sure the inner basket is securely inside the outer basket.
White smoke is coming
out of the air fryer.
The air fryer may produce some white smoke when you use it
for the first time. This is normal.
Make sure the baskets and the inside of the air fryer are cleaned
properly and not greasy.
Cooking greasy foods will cause oil to leak into the outer basket.
This oil will produce white smoke, and the baskets may be
hotter than usual. This is normal, and should not aect cooking.
Handle baskets with care.
Dark smoke is coming
out of the air fryer.
Immediately unplug your air fryer. Food is burning. Wait for
smoke to clear before pulling the baskets out.
The air fryer has a
plastic smell.
Any air fryer may have a plastic smell from the manufacturing
process. This is normal. Follow the instructions for a Test Run
(page 9) to get rid of the plastic smell. If a plastic smell is still
present, please contact Customer Support (see page 17).