User's Manual

21
Problem Possible Solution
Dark smoke is coming out of
the air fryer.
Immediately unplug your air fryer. Dark smoke means
that food is burning or there is a circuit problem. Wait
for smoke to clear before pulling the baskets out. If the
cause was not burnt food, contact Customer Support
(see page 24).
The air fryer has a plastic
smell.
Any air fryer may have a plastic smell from the
manufacturing process. This is normal. Follow the
instructions for a Test Run (page 9) to get rid of
the plastic smell. If a plastic smell is still present, please
contact Customer Support (see page 24).
Display shows Error Code
“E1”.
There is an open circuit in the temperature monitor.
Contact Customer Support (see page 24).
Display shows Error Code
“E2”.
There is a short circuit in the temperature monitor.
Contact Customer Support (see page 24).
Display shows Error Code
“E3”.
The air fryer’s overheat protection has activated.
Turn o and unplug the air fryer and allow it to cool
completely. If the display continues to show “E3”,
contact Customer Support (see page 24).
Display shows Error Code
“E4”.
The air fryer has been plugged into a 220–240V outlet.
Unplug the air fryer. Only use the air fryer with 120V,
60Hz outlets.
If your problem is not listed, please contact Customer Support (see page 24).
TROUBLESHOOTING