m STAR
T hank you for purchasingthe Labelwriter printer. Your Labelwriter printer comes with 2 manuals and 2 disks. Please follow these steps to set up and use your Labelwriter XL or XL Plus printer. I. Follow the directions in the thin Labelwriter User Manual. It explains: How to set up your Labelwriter printer. How t o load and change labels. How to install Windows print drivers (see #2 below). 2.
LABELWRlTER User Manual for use with Labelwriter XL, X L Plus, BC and BC Plus printers.
FCC compliance statement This equipment has been tested and found t o comply with the limits for a Class B digital device, pursuant to Part I 5 of the FCC (Federal Communications Committee) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference t o radio communications.
TABLEOF CONTENTS Chapter I . Labelwriter Printer Setup ............................................................................. i Unpacking the printer .................................................................................................................. i Do you have what you need ...................................................................................................... i Where t o put your printer ................................................................................
CHAPTER1 SETUP This chapter explains how to set up your new Labelwriter printer for optimum performance. Unpacking the printer The first step in setting up your printer is, naturally, unpacking the pieces. Be sure t o save all the original packing materials. They are specially designed t o protect the printer and will make repacking easy if you ever need t o ship the printer. Now, let’s take inventory.
Figure 1-1. The Labelwriter printer comes with these items: printer, power transformer, serial cable, roll of lab& user manual. Where to put your printer Before setting up your Labelwriter, take a few moments t o consider where you plan to put it. O f course, we can’t cover all possible setups, but there are a few general guidelines you might consider. Be sure there’s enough room around the printer t o allow labels t o flow out freely.
Identifying printer components Figure 1-2 highlights the main components of the LabelWriter printer. Before setting up the printer, let’s see what these components do: I Label -tear bar Power light I +z+ Form feed button Onloff button Figure 1-2. LabelWriter components. Cover - The cover protects the internal components of the printer from dust, moisture and the outside world in general. The cover is easily opened when changing label rolls.
- Interface connector The interface connector, which looks like a telephone jack, is a serial connector. One end of the special serial cable that comes with the printer is plugged into this connector and the other end is attached t o your computer. - Power transformer The power transformer provides electrical power t o the printer. Connect the transformer t o a standard grounded outlet. Locating printer controls The printer controls allow you to turn the printer on and off, and advance the label roll.
Power Light When the printer is on, the power light located on the front panel of the printer will glow green. The light goes off when you turn the printer off. Form Feed button The form feed button is the right button on the front panel of the printer. Push this button once t o advance the label roll one label, so the next set of three guide holes on the label roll aligns with the label tear bar. The label roll advances one label each time you press the form feed button.
3. If you have a 9-pin serial port on your computer, attach the 9-pin connector; if you have a 25-pin serial port, attach the 25-pin connector. Secure the connector with the two screws. The connector you do not use can simply hang loose. It doesn't need t o be connected and will not cause any damage to your computer o r printer. See Figure 1-4. 4. Turn the computer on. Note: You can also connect your Labelwriter to a parallel (LPT) port by using a parallel to serial port adapter cable.
I. Turn the printer off. 2. Remove the spindle from the printer. (Diagram #I) 3. Find the Label Guide (Diagram #2) nested in the well of the printer. 4. Remove the Label Guide by placing your finger in the recessed semicircle and gently lifting the Label Guide from i t s compartment. 5. Hold the Label Guide as shown (Diagram #3). 6. Find the two small black vertical strips (Diagram #4) located near the top center of the black well (closest to the label tear bar). 7.
Loading labels Labels are quickly and easily loaded into the Labelwriter printer. Follow the instructions below while referring t o Figures 1-5 and 1-6. I. Open the cover so that you have access to the interior of the printer. Remove any packing material. 2. Remove the label spindle by lifting it straight up from the label spindle holder. w/ ) 1 GI;; I For wider label rolls a straight I Figure 1-5. Looding labels onto the label spindle. 3.
I Figure 1-6. Insert labels into the feed slot before placing the label roll into the printer. 5. Be certain that the power cord is connected. N o w turn on the printer. The green power light will flash and you will hear the printer’s motor turning as it looks for labels t o feed. 6. Holding the spindle of labels in one hand, use your other hand to feed the free end of the roll into the feed slot on the inside of the printer, as shown in Figure 1-6.
Figure 1-7. After the labels have been properly fed past the label tear bar, rest the label spindle holder and close the cover. 9. Tear off the labels coming out the front of the printer by grasping the very end and pulling downward and sideways across the edge of the label tear bar. IO. Close the cover and your Labelwriter printer is ready to go! Removing an empty label roll When the printer runs out of labels, the power light will flash and you will need t o remove the used roll.
CHAPTER2 MAINTENANCE AND TROUBLESHOOTING The Labelwriter printer was designed t o give long and troublefree service, requiring very little maintenance. You’ll get the best possible performance from your Labelwriter if you follow the instructions in Chapter I Setup and the procedures described here. This chapter also covers troubleshooting for printer errors and other common problems. Printer maintenance Printer maintenance is quick and easy with the Labelwriter printer.
Exterior maintenance Cleaning the outside of your Labelwriter is as important as cleaning the inside. Dusting the outside of the printer occasionally will reduce the incidence of foreign matter getting inside the printer. Follow these steps t o perform exterior maintenance on your printer: I. Turn the printer off and disconnect the power cord. 2. Dirt, dust, ink and so on will more than likely be attracted to the exterior of your printer. Use the lint-free cloth to wipe the exterior of the printer.
Troubleshooting Since the Labelwriter is extremely reliable there’s an excellent chance you’ll never have to look in this section. However, if you do find yourself in need of some type of troubleshooting advice, use this section to correct the problem. Clearing label jams If you find labels jammed in the Labelwriter, follow these steps t o remove them. I. Open the printer’s cover and use scissors to cut the label between the feed slot and the roll of labels. 2.
PortName COMI COM2 COM3 COM4 LPT I LPT2 IRQ 4 3 4 3 7 5 Address 03 F8 02F8 03E8 02E8 0378 0278 The Labelwriter X L sends status information back t o the computer so that the computer knows the status of the printer at all times. If your port settings are not correct, then the computer may not be able to send data or receive status from the Labelwriter XL printer. Your computer must be able to send and receive data from the C O M port in which it is connected.
Printer is on but doesn’t print To be certain that your Labelwriter is printing and feeding labels properly, you can run a self-test. I. Make sure a roll of labels is loaded. 2. Be sure the printer is OFF and that the serial cable is not connected. 3. Locate the Form Feed button on the front of the printer. 4. Hold the Form Feed button down while you turn on the Labelwriter with the power button. 5. The printer will begin printing a self-test pattern on the labels. 6.
How to correct poor print quality Poor print quality can be caused by a misaligned o r dirty print head. The first step is t o unload the labels, and then reload them to see if the alignment improves. The second step is to clean the print head. Costar sells IO-packs of cleaning cards for $9.95 (part # 6060 I). Printer doesn't print on right side of label Remember that the Labelwriter XL and BC only have I 'I wide print heads inside.
CHAPTER3 ORDERING MORE LABELS ~ Costar manufactures a wide selection of labels for your Labelwriter. This chapter provides you with a summary of the sizes available at the time this manual was printed. For the most up-to-date list, contact our Automated Fax Retrieval System at 800-350-6280,request Document 2 for a list of all marketing documents, and then select the Label Sheet of your choice. Or call our Customer Service Department at 800-426-7827or 203-661-9700.
Labels: (Dimensions listed H x W) Address: X L and BC X L Plus and BC Plus d d White, clear, yellow, blue, peach, and lavender. I. I3"x 3.5", I30 or 350 labels per roll. Return Address: White, .75"x 2",500 per roll. File Folder: All white, white w/red stripe and white wlblue stripe. S6"x 3.4", 260 per roll. d Shipping: White and clear. 2.25"~4". 300 labels per roll d Diskette: White. Permanent or removable adhesive. 2. I 3"x 2.75", IO0 or 400 per roll. Video Cassette: Spine, White, .75"x 5.
APPENDIXA PRINTERSPECIFICATIONS Hardware specifications Print method: Direct thermal. Print resolution: 203 dots per inch. Print speed, up to: I I' per second. Maximum print width: .94" (24") in XL and BC, 2.25" (56mm) in Labelwriter X L Plus and BC Plus. Maximum label width: I.22" (3 I mm) in X L and BC, 2.44" (62mm) in Labelwriter X L Plus and BC Plus. Maximum label length: User definable. Maximum paper handling: 300 feet of thermal paper. 1200" of labels.
I. 6' cable DBSS G N D RJll Pin N o . 6 5 4 3 2 1 DBSS DB25S Pin No. Pin No. CTS 8 DSR 6 GND 5 DTR 4 TX 3 RX 2 __e_ Yellow RX 4 5 6 GND DTR DSR Red Black White Figure A-I. Serial cable pin specifications and wiring chart.
APPENDIXB WARRANTY AND SERVICE _ One (I) year limited warranty Costar warrants the Labelwriter against defects in materials and workmanship for a period of one (I) year from the date of original retail purchase. Printheads are warranted for 90 days. If Costar receives notice of such defects during the warranty period, Costar will either, at its option, repair or replace printers which prove to be defective. Exclusions This warranty does not cover customer abuse o r accidental damage.
W e will repair the defects covered under warranty at no charge in approximately three working days. The original warranty on the printers stays in place - it does not restart from the repair date. Printheads replaced under warranty come with a 90 day warranty. Repairs not covered under warranty are billable and will only be made as authorized by you. On-site repair option Costar offers replacement parts (including printheads) for resellers and end-users who want t o make their own repairs.
APPENDIXC LABELWRITER DEVELOPMENT TOOLS Costar offers a variety of development tools t o simplify the integration of Labelwriter printers into custom applications. Programming libraries provide a flexible API for Microsoft and Borland C, FoxPro and Clipper. Features include: NO TSRs. No shelling t o DOS. Royalty free use in your applications. Code 39, I28 and Interleaved 2 of 5 bar codes. POSTNET bar code and .PCX graphics. Serial port functions included. Preview labels on monitor.
APPENDIXD LABELWRITER BATTERYPACK Costar offers a Battery Pack for the Labelwriter printers. This Battery Pack turns any Labelwriter model into a portable printer. For more information, call our Faxlnfo system at 800-350-6280 and request documnent #550 I o r call customer service.
APPENDIXE INSTALLING WINDOWS PRINTDRIVERS This section explains how to install Windows 3. I, 95 and NT print drivers. The drivers are supplied with your Labelwriter printer on a disk marked Drivers. (Disk 2 if you are using AddressMate Software.) PLEASE NOTE THAT THE LABELWRITER X L PRINT DRIVER WORKS WITH THE LABELWRITER XL, X L PLUS, BC A N D BC PLUS. Follow these instructions for Windows 3. I From the Main Program Group double click on the Control Panel icon. Then double click on the Printers icon.
Since the Labelwriter X L print driver does not come with Windows, you will have t o install it from the floppy disk that came with your Labelwriter. (Disk 2 if you are using AddressMate Software.) Click on the button called Install at the lower right hand corner of the open window. Insert your Labelwriter driver disk into Drive A o r Drive B and make sure to type in either A\ o r B:\ in this screen. Then click OK.
Click on Connect. In the Ports section of the screen click on C O M I, COM2, COM3 or COM4, depending on which port you are connected to. Also click on the Fast Printing Direct to Port button in the lower left hand corner of the screen. Costar Labelwriter XL Ports: LPTZ. LPT3. : 1 Local Port Not Present Local Port Not Present Localport Timeouts (seconds) Device Not Sclected Transmission Retry: El [XIEast Printing Direct to port Then click on the Settings button.
Follow these instructions for Windows 95 From the S t a r t menu in Windows 95, select Settings and then Printers from the Settings submenu. Double click on the Add Printer icon to bring up the Add Printer Wizard. Click on the Next button. Select the Local Printer option and then click on the Next button.
You will see a list of manufacturer’s names and printer models. Costar’s driver does not come with Windows 95 so click on the Have Disk button. Insert the Labelwriter Drivers disk that came with your Labelwriter (Disk 2 if you have AddressMate Software) into your floppy drive A or drive B and make sure you type in the right drive letter in this screen. Then click on the OK button and you will see the name Labelwriter X L on the screen. This means that Windows 95 has located the driver.
Select C O M I or COM2 depending on which port your Labelwriter is connected to. Then click on Configure Port. Set Bits per second to 19200. Set Data bits to 8. Set Partity to None. Set Stop Bits t o I Set Flow Control to XON/XOFF. Then click on the OK button. You will see the name Labelwriter X L in this screen. This is correct whether you are using an XL, X L Plus, BC o r BC Plus. Leave the NO button clicked on the lower part of your screen. Then click on the Next button.
Click on the N o button in this final screen and then click on the Finish button. That's it. Your Windows 95 driver has been installed. Follow these instructions for Windows NT You will need these files t o install the Labelwriter XL print driver which is used for the Labelwriter XL, XL Plus, BC and BC Plus. LW.DLL DISK I Printer.inf Step by Step Instructions: I. In Program Manager, open the Main Group. 2. Double-click the Print Manager. 3. Select 'Create Printer ...I from the Printer menu. 4.
Type the correct drive and add the i386 path. For example, if you installed from a CD-ROM, the drive and path will probably be:D:\i386\ Click OK when finished. -~ ~ 9. In the Description window, type a description of the printer if you wish. IO. In the Print to: window, select the port where it is physically attached. This will probably be a COM port. I I.
APPENDIXF USINGLABELWRITER WITH 3RD PARTY SOFTWARE A number of 3rd party programs now support direct printing t o the Labelwriter printers. And Costar has developed templates for several more. A t the time of this manual’s printing, supported programs include Lotus Organizer, ECCO, ACT! for Windows, Telemagic and GoldMine.
