Use and Care Manual

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Quality Problem
 Please check the following items first if encounter problems with the unit
 If the problem continues after taking the proper remedial actions, disconnect the power, and transfer the items
stored in the refrigerator to a box or other container.
➏ Pictures and videos to show the problem part
➐
Videos to show the working status and the specific problem.
The contents of this video should include, such as:
 The outer situation or environment around the machine;

To show the working status of the control panel;

To show the working status of the cooling fan;
 Videos to show the compressor and fan whether has a sound and vibration when running.
➑
Serial / Model number - Picture of the label on the machine
➒ Order Information(Order ID)
No refrigeration at all
 Is the power supply interrupted?

Is the power cord plug disconnected from the wall outlet?
Condensation on fridge
 Condensation may condense on the exterior and door during hot
and humid days or depending on the place of installation. This
occurs when exterior the humidity is high and water particles in the
air contact cold surfaces. This is normal. Wipe away condensation
with a dry cloth.
 Are all feet in firm contact with the floor?

Is the rear panel of the cooler contacting the wall or other objects?
 Are other objects in contact with the cooler?
 Is the temperature setting appropriate?

Are items obstructing the cold air inlet and suction outlet?
 Are stored items packed too tight?
 Is the door open or is it opened and closed frequently?

Is the condenser clogged?
Excessive noise
Inadequate refrigeration