Use and Care Manual

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WARRANTY
30 Days Replacement Warranty
OUTBID warrants to the original purchaser of COMMERCIAL ICE MACHINE units that will be free from defects in
quality for a period of 30 days from the original date of delivery. OUTBID will replace or reimburse the purchase
price to satisfy the warranty obligation.
1-Year Warranty
OUTBID warrants to the original purchaser of COMMERCIAL ICE MACHINE units that will be free from defects in
quality for a period of 1 year from the original date of delivery. OUTBID will replace parts for free to satisfy the
warranty obligation.
5-Year Compressor Warranty
OUTBID warrants to the original purchaser of COMMERCIAL ICE MACHINE units that the original compressor
part will be free from defects in quality for a period of 5 years from the original date of delivery. OUTBID will
replace it to satisfy the warranty obligation.
Provide lifetime technical service and troubleshooting support for any question.
OUTBID warrants to the original purchaser of COMMERCIAL ICE MACHINE units that will provide lifetime
technical service and troubleshooting support for any question.
The following is not included in the free service:

Without purchase records. If you want a new replacement, must to provide order number.
 Failed or damaged components resulting from electrical power failure, high or low voltage, use of extension
cords, or improper grounding of the unit.

Component damages caused by failing to provide power and voltage as required in technical data.
 Damages caused by disassembling products, adjust or change the mechanical and electrical structures without
permission.

Failure or other damages resulting from improper usage or installation.
 Failure to clean and / or maintain product as set forth in the warranty packet provided with the unit.

Non-man-made damage, such as damages from abnormal voltage, fire, building collapse, lightning, floods and
other natural disasters, and damages from rats and other pests.
For Warranty or Service
For all equipment covered by the warranty, please contact OUTBID. You will need your model number, serial
number, and proof of purchase information, pictures and videos of the problem to receive assistance.