User guide

2 Using CounterPath eyeBeam 1.5 Phone Features
6 Objectworld Unified Communications Server
2.2 Placing Calls
You can contact someone using:
• The SIP address ([e-mail])
• A traditional phone number, if supported by your VoIP service provider
Table 2–1: Placing Calls
How Description
Keying
1 Enter the SIP address or number in the Call display using
the softphone keypad or the computer keyboard.
• For the name, you can enter the entire name
([e-mail]) or just the name (kpereira).
• If you start to enter a name and the Turn Letters feature
is on, then these letters are converted to numbers.
Press Clear, and then press the spacebar and try again.
2 Click the Dial button or press Enter.
Partial keying As you key in an entry, a suggestion for completing the entry
might appear.
1 Press Tab to accept the suggestion.
2 Click the Dial button or press Enter.
Drag-and-drop Drag an entry from the Contacts tab or any of the lists in the
Calls tab to the Call display.
If the Contacts list contains lots of contacts, use the Search field
to filter the list, and then drag the entry.
Right-clicking Right-click an entry on the Contacts tab or any of the lists in the
Calls tab, and choose Phone this Person.
If the Contacts list contains lots of contacts, use the Search field
to filter the list, and then right-click the entry.
Redialing Press Redial.
From Outlook If you have set up contacts in Microsoft® Outlook®, you can
place a call from there.
1 Double-click the contact in the Contacts list in Outlook. The
Contact dialog box appears.
2 Click the CounterPath icon in the top left corner and select
the phone number to dial. As soon as you release the
mouse, eyeBeam is brought to the front (or started) and the
call is placed.
Dial button
Search button
CounterPath icon