User guide

Conferencing
Objectworld Unified Communications Server 11
3 When the next call comes in on another line, answer the call. As soon as you
answer the call, a conference is set up between the three parties.
• The conference is established even if you had another line on hold.
• All lines are included in the conference call, including all those that are on
hold.
Automatically Conference Calls
Using this method, eyeBeam acts as a fully-automated conference server.
To automatically conference calls
Click AC on and AA on.
• When the first call comes in, eyeBeam automatically answers. You can speak
to this person.
• As new calls come in, eyeBeam automatically answers them and adds them to
the conference call.
• If you put the conference on hold and a new call comes in, it is automatically
be added.
Using multiple conference hosts
An eyeBeam conference call can include up to seven individuals—the conference
host plus a participant on each of the six lines. You can establish multiple conference
hosts in order to “daisy chain” together a conference call with more than seven
participants.
For example, one person can host six other parties (to occupy all of its available
lines) with one of those parties being a conference of their own containing five other
parties. This would bring the total number in the aggregate conference call to twelve.
In theory, such “daisy chains” would allow for an unlimited number of parties in a
conference call. However, in a real scenario, the number of participants is limited by
bandwidth constraints at each of the conference host’s computers, causing audio
quality to degrade more and more as new participants are added.
eyeBeam automatically switches to the best codecs available, as required (as
participants are added). If the audio on the conference call is of poor quality, then
your conference is probably beyond the limits of your very best codec: the
conference is too big.
NOTE: While the conference is in progress, if another call comes in, as
soon as you answer the call, it is automatically added to the
conference. If the conference was on hold, it is automatically be
reestablished with all lines, both those on hold, and those that are
active.