User Guide Owner manual
CounterPath Solutions, Inc.
76
B.2 How the Input Is Processed
Comparing Input to the Dialing Plan Patterns
The input is compared to each dialing plan in turn, starting with the first listed account. The process is slightly 
different depending on how the call is placed:
• If the input was dragged or selected, then the entire input is compared to each dialing plan. If a complete 
match is found, then that account is selected and the associated transformation is performed. If no match is 
found, the default account is selected and no transformation is performed. 
• If you are typing the input, the digits are compared one by one as they are entered. The comparison will 
result in one of the types of matches described in the table below.
It is possible for the same input to get matched to different dialing plans depending on whether the input is 
entered on the fly or dragged. It is important to keep this in mind when designing dialing plan patterns. 
Results of the Comparison
Type of Match Conditions
Result if You Press 
Enter or Dial
Result if You Stop 
Typing
Partial match  The characters typed so far follow the pattern but 
there are not yet enough characters for a pending 
or complete match.
The default account is 
selected. No transformation 
is performed.
If you stop typing for the 
long timer length (20 
seconds), then the default 
account is selected. No 
transformation is performed 
on the characters typed so 
far.
Pending match • The pattern has no . (dot) but does have the T 
timer. There is a perfect match.
• The pattern has a . (dot) and the T timer. The 
minimum requirements are met.
This pattern's account is 
selected and the 
transformation is performed.
If the T timer expires, this 
pattern's account is selected 
and the transformation is 
performed.
Complete match  • The pattern has no . (dot) and no T timer. 
There is a perfect match.
• The pattern has a . (dot) but does not have the 
T timer. The minimum requirements are met.
This pattern's account is 
selected and the associated 
transformation is performed.
This pattern's account is 
selected and the associated 
transformation is performed.
No match The characters typed do not match the patterns 
for any dialing plan.
The default account is 
selected and no 
transformation is performed.
Nothing happens even after 
the T timer and long timer 
have expired.










