User Guide - Retail Deployments

Bria 3 for Windows User Guide – Retail Deployments
15
3.4 Handling Incoming Calls
Bria must be running to answer incoming calls. It can be running in the system tray.(If Bria is not running,
incoming calls may be directed to voicemail; check with your VoIP service provider.)
The new call appears in its own call panel. In addition, the Call Alert box appears. For information on setting
call alert preferences, see page 70.
Auto Answer
Click. If you are on another call, that first
call is automatically put on hold. You are
now talking to the new caller.
Or click. There will be a busy signal. The
call may be directed to voicemail (if you
have this service).
Or click Forward; a call entry field
appears. Enter the name or number to
forward to and click Forward Now.
Click to answer a video
call and start sending your
video immediately
Click to answer without video; if you
want (and if you have a camera), you
This is the alert for a video call
This is the alert for an audio-only call
Turn Auto Answer on or off
Auto answer is initially configured to auto-answer
after one ring, and to send only your audio when the
call is established. To change this configuration
choose Softphone > Preferences > Call Automation.
Auto answer is automatically turned off when you
shut down.