Warranty

* The warranties extended on Couristan area rugs are intended for the protection
of the initial purchaser and are not transferable to any other party.
CHANGES IN AREA RUG COLOR
We do not cover changes in area rug color resulting
from external causes, such as fading due to spills of
household chemicals and other non-food and non-
beverage substances.
DIFFERENCES OF COLOR VARIATIONS
We do not cover minor and normal differences between
color and texture from specification samples.
DISCONTINUED MERCHANDISE
This warranty does not apply to any area rug purchased
as special merchandise, irregulars or below standard
price.
IMPROPER PADDING
Warranty may be void if improper padding is used.
Padding of insufficient density will cause your area
rug to wear out prematurely. Please refer to the Care
and Maintenance section (Page 6) of this booklet for
padding recommendations.
SHADING OR PILE PRESSURE
We are not responsible for shading or pile pressure which
may affect pile fibers due to varying weight and traffic
on or over your area rug’s surface during use. We are
not responsible for damage caused by failure to use
protective chair pads under chairs with roller casters.
USE OF TOPICAL TREATMENTS
Warranty will be void if topical treatments are used.
Topical treatments include any aftermarket soil, stain
or insect repellents.
GEOGRAPHIC LOCALE
These warranties are only applicable in the United States
and Canada.
WARRANTY LIMITATIONS
Couristan’s repair or replacement warranty does not
cover certain inherent characteristics including, but not
limited to those described in this booklet which may
affect the product’s appearance and/or performance
over time. It is only applicable to products used in indoor
living environments (unless a product is categorized
for outdoor/indoor usage) that are maintained at normal
temperature and humidity.
ABNORMAL WEAR AND ACCIDENTS
We do not cover damage resulting from abuse or
accidents, such as staining, soiling, burning, flooding,
cutting or spilling; damage caused by pets; or damage
caused by improper cleaning methods and materials.
We do not cover products placed on stairs or ramp
entrances that are subject to heavy traffic.
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