Warranty

RESIDENTIAL 7: 2: 1 YEAR LIMITED WARRANTY
• CourtYard Casual Furniture (CCF) is pleased to offer a 7-year residential limited warranty on the
structure of our furniture. This permits our customers to purchase Courtyard Casual Furniture (when
purchased from an authorized CCF retailer) with the assurance that it will endure for many years to
come, in a residential setting.
• CCF warrants to the original owner that the Aluminum furniture is free from Manufacturer defects in
material and workmanship. The structural frame warranty is for a period of 7 years from the date of the
original purchase. The powder coat paint finish warranty lasts for 2 years, against peeling or blistering,
from the date of the original purchase, and 1 year against significant fading. Please Note: Hand
Painted Frame Finishes are unique and are not covered under this warranty for any reason.
• CCF warranties all fabrics, cushion fill materials, concrete, stone, table tops, fire pits, gazebos,
accessories and parts, for a period of 1 year from the original purchase date.
• CCF warranties its Wicker for a period of 2 years against Manufacturer defects from original purchase
date.
• CCF warranties its Teak and Eucalyptus Wood for a period of 2 years against Manufacturer defects from
original date of purchase. Acacia Wood is covered for a period of 1 year.
• Coverage Details: If the furniture frame fails structurally, or if the finish cracks, peels or blisters, CCF
will, at its discretion, repair, or replace the frame in the original style and finish whenever possible.
However, if the frame or part is no longer available, CCF will substitute product of equal value in a
similar style or finish. CCF will pay the freight/shipping costs of replaced product in North America and
Canada for a period of 1 year from the date of original purchase.
• What is not covered: CCF does not warranty damages if they occur from improper handling,
unreasonable or customer abuse, acts of nature, or God, or normal wear and tear, or fading of frame,
vinyl, or fabrics including stretching. Damage caused by harsh chemicals, sun screen and tanning
lotions, freezing, mildew/mold, staining, wind, rain, sun, hail, table top breakage, zippers, chair or table
glides. All wood products will naturally patina if left untreated and slight checking and cracks in the
wood are to be expected. This warranty does not cover the natural aging of the wood. Certain fabrics
(i.e. Sunbrella) come with a separate manufacturer’s warranty. The consumer should contact them
directly with any claims against their warranty. All other express or implied warranties, including the
warranties of merchantability and fitness for a particular purpose are expressly disclaimed.
• Care Instructions: Please visit our website at CourtyardCasual.com for care and maintenance tips.
• Claim Contact Information: Please email all claims to [e-mail] or call (256) 325-
0544