Operation Manual

28
COWON D20
+ Troubleshooting
Additional
+ FM Radio does not work.
The product’s earphones work as the FM Radio antenna.
Straightening the earphone cable will result in better radio
reception. FM Radio reception may be poor at locations where
FM Radio transmissions are shielded. If FM Radio does not work
where reception should be possible, please contact our service
center.
+ There is too much noise in my recordings.
The product uses ultra-small internal microphone, so it may be
more susceptible to noise during recordings. The microphone
should not be covered with anything during recording.
+ Characters on the display are corrupted.
Set your preferred language again in Settings ▶ Display ▶
Language. If the problem persists, set the current font to the
system font. COWON products are developed based on the Korean
Windows OS, and this may cause corruption of some special fonts
or languages on the display.
+ Computer cannot recognize the player when connected.
Try the RESET button in the back. If you experience a frequent
disconnection or unstable connectivity, connect the player directly
to the USB port of the PC, rather than a separate USB hub. As
COWON products use the USB connection for the main power
system, unstable power supply can cause a connection failure.