Use and Care Manual

19
NORMAL TROUBLE SHOOTING
Problem
Possible Cause
Solution
No water supply
Check the main water supply pressure or
check whether the water supply hose is
blocked ornot, adding the water pressure
or cleaning the hose necessary.
“
” indicator is on.
The floating ball of the water
level detecting switch is
blocked, can’t be raised up.
Clean the water tank and the water level
detecting switch.
Water flows out from the water
tank.
Place the unit on the level position, not on
the slope.
Water flows out from the water
drain pipe of the water tank.
Pull out the pipe and install it back to the
slot of the water tank properly.
The unit start to enter
the ice making
process, but no water
flows in the unit, and
the “ ” indicator
Water supplying hose
breakdown, or water flows in
very slowly.
Check the main water supply pressure or
check whether the water supply hose is
blocked or not, adding the water pressure
or cleaning the hose necessary.
flashes.
Water pump is working,
but no water flows out
from the water dividing
pipe.
The little holes on the water
dividing pipe are blocked.
Clean these little holes.
The transparency of
the ice cube is not very
good.
Water quality is bad.
Change the water supply, or use the water
filter to soften or filter the water.
The ice cube shape is
irregular.
Water quality is not good or the
water tank is very dirty.
Clean the water tank, and change with new
water.
The little holes on the water
dividing pipe are some blocked.
Clean the water dividing pipe,make sure
all nine holes are unclogged.
Ice cube is very thin.
The ambient temperature is too
High.
Move the unit to low-temperature space, or
lengthen the time of each ice-making cycle.
Air circulation around the unit is
not good.
Make sure there is more than 20CM space
between the unit back & front and the
obstacle
Ice cube is too thick.
The ambient temperature is too
low.
Reduce the time of each ice-making cycle.
“
” indicator is on.
The ice storage bin is full of the
ice cube.
Take out some ice cube.
Ice making cycle is
normal, but there is no
ice cube produced.
The temperature of ambient or
the water in the water tank is
too high.
Move to the place with a temperature lower
than 90Fahrenheit
,
and change to the low-
temperature water.
Refrigerant leakage
Need the technical serviceman to maintain.
The cooling system tube is
clogged.
Need the technical service person to
Maintain.