Product Manual

INSTALLATION AND MAINTENANCE MANUAL FORM #PM-001 REV E 09/13
Page 4 of 4
For assembly drawings, parts lists, or specific repair instructions, refer to web site at www.coxreels.com or consult factory.
Coxreels, Inc., 5865 S. Ash Ave., Tempe, Arizona, USA, 85283 Tel: [phone]
TROUBLE SHOOTING GUIDE
TROUBLE CAUSE REMEDY
HOSE WILL NOT FULLY RETRACT
a) Outlet nozzle, gun or tool is too heavy.
b) Spring is fatigued.
c) Field installed hose is too long.
a) Add spring tension. See "Spring Tension Adjustment".
b) Add spring tension. See "Spring Tension Adjustment".
Replace Spring Canister if required.
c) Call local Distributor for correct specified hose length.
HOSE WILL NOT RETRACT AT ALL Spring has lost all tension or has possibly broken.
a) Reinstall Spring Tension
b) Replace Spring Canister. See "Spring Canister
Replacement".
REEL WILL NOT LATCH
a) Incorrect operation.
b) Dog spring or locking cam is broken or worn.
a) Reel latches on first, second, third or fourth "click". After forth "click"
it automatically rewinds.
b) Replace dog spring or locking cam.
FLUID LEAKS FROM SWIVEL
a) Swivel seals are damaged or worn.
b) Inlet hose is not flexible.
Replace swivel seals. See "Swivel Seal Replacement".
Caution: Be sure leak is not at Hose Fitting!
REEL RETRACTS TOO FAST
(EZ-COIL MODELS ONLY)
EZ-Coil unit is defective
Replace EZ-Coil unit.
Note: When weather is extremely hot, reel will operate slightly faster
than under normal conditions. This function is normal.
HOSE LOCKS UP WHEN FULLY
EXTENDED
Hose clamp is in the incorrect position. Relocate hose clamp to optional location.
SWIVEL ASSEMBLY IN NOT MOVING
FREELY OR LOCKING UP
a) Inlet hose fitting has been over-tightened
b) Inlet hose is not flexible causing side force on
swivel.
Remove and examine swivel assembly for damage. Replace as
necessary.
Properly tighten inlet hose. Hand tighten fitting, plus ½ turn with
wrench.