Use and Care Manual

25
GENERAL TROUBLE SHOOTING
You should inspect the burners at least once a year or immediately if any of the following conditions occur:
• The smell of gas.
• Flames appearing mostly yellow. (Some yellow at the tips is OK)
• The grill will not get hot enough.
• Burners make a snapping noise.
• The grill heats unevenly.
SPIDER AND INSECT WARNING
WHEN TO LOOK FOR SPIDERS
You should inspect the burners once a year or immediately after any of the following conditions occur:
1. The smell of gas in conjunction with the burner flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the chart below before contacting your dealer for service. You may
save yourself the cost of a service call. Troubleshooting is for general purposes only. If the problem still exists,
contact your dealer or the nearest authorized agency for service.
Problem:
Possible Causes and Solutions:
Grill will not light when the igniter
button is pushed.
•
Is your gas supply turned on?
• If this is an L.P. grill, is there gas in your tank? Check your gas level.
• Is one of your burners turned on? Allow up to 5 seconds of gas flow
to ignite.
• Is your igniter working?
- You should hear a snapping sound when you press the igniter.
- If you hear a snapping sound, can you see a spark at the
electrodes?
Note: You will need to remove your cooking grates and heat
control grids to see the electrodes. The electrodes should have a
1/8” to ¼” gap between the electrode and contact point.
Troubleshooting Your Grill
INSECT WARNING：
Spiders and insects can nest in the burners of this and other grills, which could disrupt
gas flow. This dangerous condition could cause a fire behind and beneath the valve panel, damaging the grill
and making it unsafe to operate. We recommend you check the grill and remove any spiders, insects and webs
at least once a year to reduce this risk.