Warranty Manual

coyoteoutdoor.com
LIMITED WARRANTY
Coyote Outdoor warrants to the original purchaser at the original site of delivery
with proof of purchase of each Outdoor Gas grill/Side burner that when subject to
normal residential use, it is free from defects in workmanship and materials for
the periods specified below. This warranty excludes grills used in rental and
commercial applications. This warranty excludes surface corrosion, scratches
and discoloration which may occur during normal use. It does NOT cover labor
or labor related charges. There will be shipping and handling charge for the
delivery of the warranty part(s).
COMPONENT WARRANTY PERIOD
Cooking Grids (no rust or burn through) ……………………………5 years (limited)
Flavorizer Bars (no rust or burn through)……………………………2 years (limited)
Electric/Plastic Components …………………………………………2 years (limited)
Ignition systems/Valves ………………………………………………1 year (limited)
Stainless steel frame/housing ……………………………………… Limited Lifetime
Stainless Steel Burners (no rust or burn through)………………… Limited Lifetime
Our obligation under this warranty is limited to repair or replacement, at our
option, of the product during the warranty period. The extent of any liability of
Coyote under this warranty is limited to repair or replacement. This warranty
does not cover normal wear of parts, damage resulting from any of the following:
negligent use or misuse of the product, use on improper fuel/gas supply, use
contrary to operating instructions, or alteration by any person other than a factory
service center. The warranty period is not extended by such repair or
replacement.
WARRANTY CLAIM PROCEDURE: If you require service or parts for your
Coyote Grill, please contact our Warranty Service Center for factory direct
assistance. Our hours of operation are 8 am to 4 pm CST. The phone number is
855.520.1559 and the Fax number is 214.520.1450. You may also fill out
warranty claims online at www.coyoteoutdoor.com. Please have your model
number, serial number and proof of purchase available for any warranty
claim.
Coyote Outdoor may require the return of defective parts for examination before
issuing replacement parts. If you are required to return defective parts, shipping
charges must be prepaid by the customer. Upon examination and to Coyote
Outdoor’s determination, if the original part is proven defective, Coyote Outdoor
may approve your claim and elect to replace such parts without charge. In any
instance, customer is responsible for shipping and handling of the replacement
parts. Product repair as provided under this warranty is your exclusive remedy.
Coyote Outdoor shall not be liable for any incidental or consequential damages
for breach of any express or implied warranty on its products.
This warranty does not cover any failures of operating difficulties or operating
difficulties due to accidents, abuse, misuse, alteration, misapplication, vandalism,
improper installation, maintenance or service, damages caused by flashback fire
or grease fires, as set out in the Owner’s Manual. This warranty does not cover