Warranty

Manufacturer's Warranty
Cozy Products Manufacturer’s Warranty
We will correct our shipping or packing errors & replace damaged or defective merchandise at
no charge if informed within 30 days.
All electronic products are covered under our manufacturer's warranty against defects in
materials & workmanship for a period of six months from the shipping date. At its option, Cozy
Products will either replace or repair the defective unit. Please contact Customer Service for help
with any of the items.
Cozy Products Return Policy
Returns are accepted at Cozy Products' discretion according to our Manufacturer’s Warranty
AND the following conditions:
 In all cases and for all returns for any reason, please contact Customer Service to
obtain an RGA (Returned Goods Authorization). Otherwise, your return may be delayed
or rejected.
 Product must be returned in clean, saleable condition at purchaser’s expense.
 Returning goods are shipped at purchaser’s risk. For your protection, please insure your
package & use a trackable shipping service.
 Invoice Packing List or Receipt MUST be included in package.
 Pack unit securely & clearly write RGA# with shipping address.
 RGA# should be included on package & enclosed paperwork.
NO RETURNS ACCEPTED WITHOUT PRIOR AUTHORIZATION.
Cozy Products
Division of Bird-X, Inc.
Contact Information
Cozy Products
Division of Bird-X, Inc.
300 N Oakley Blvd.
Chicago, IL 60612
Phone: [phone]
International customers, call +1 312.226.2473
Fax: [phone]
Customer Service Hours