Operating Guide

16 Owner’s Manual for Portable Generator
Troubleshooting
PROBLEM CAUSE CORRECTION
Engine won't start.
1. Dial turned off.
2. Out of fuel.
3. Defective spark plug.
4. Plugged fuel filter.
5. Defective or stuck Dial assembly.
6. Incorrect engine oil level.
7. Defective ignition coil.
8. Fuel cap vent OFF.
9. Carb is flooded.
10. Throttle plate closed.
1. Turn on Dial.
2. Fill fuel tank.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Contact Customer Service at 1-888-
331-4569.
6. Check/fill engine oil.
7. Contact Customer Service at 1-888-
331-4569.
8. Turn fuel cap vent ON.
9. Drain carb.
10. Open throttle plate (push toward
back of unit).
Engine starts, then shuts
down.
1. Out of fuel.
2. Incorrect engine oil level.
3. Contaminated fuel.
4. Defective low oil level switch.
5. Fuel cap vent OFF.
1. Fill fuel tank.
2. Check engine oil level.
3. Contact Customer Service at 1-888-
331-4569.
4. Contact Customer Service at 1-888-
331-4569.
5. Turn fuel cap vent ON.
Engine will not start; or
starts and runs rough.*
1. Choke is stuck or left on.
2. Dirty or clogged air filter.
3. Defective or dirty spark plug.
4. Dirty fuel filter.
5. Dirty or gummed up carburettor.
6. Unit not warmed up.
7. Fuel cap vent OFF.
8. Spark arrestor clogged.
1. Turn choke off.
2. Clean or replace air filter.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Clean carburetor.
6. Gradually adjust Dial and reduce
choke until engine runs smoothly in
RUN position.
7. Turn fuel cap vent ON.
8. Clean spark arrestor.
No AC output.
1. Generator is overloaded.
2. Inverter module is overheated.
3. Short circuit in electrical device.
4. Defective inverter assembly.
1. Disconnect all loads. Shut down gen-
erator to reset module. Reduce loads,
restart generator.
2. Verify service door is ON. Let cool 15
minutes by running engine without
AC output. Press and hold Reset but-
ton on control panel, restart genera-
tor.
3. Verify condition of extension cords
and items being powered. Press and
hold Reset button on control panel.
4. Contact Customer Service at 1-888-
331-4569.
Fuel leaks from drain hoses.
1. Carburetor drain in bowl is not
closed.
1. Turn valve clockwise to close.
* Engine speed increases and decreases — This is normal as generator starts up and loads vary.