Manual
Situation
Having a Problem?
Probable Cause & Solution
The opener doesn't
operate from either
the door control or
the remote control:
1. Does the opener have electricpower'?.Plug a lamp intothe outlet. If itdoesn't light,
check the fusebox or the circuitbreaker. (Some outletsare controlledby a wall switch.)
2. Have you disabled all door locks? Review installationinstructionwarnings on
Page 10.
3. Is there a build-up of ice or snow under the door?.The door may be frozen to the
ground. Remove any restriction.
4. The garage door spring may be broken. Have it replaced.
5. Repeated operation may have tripped the overload protector in the motor. Wait
15 minutes. Try again.
Opener operates
from the remote
control but not from
the door control..
1. Is the door control button lit? If not, Remove the bellwire from the opener terminal
screws. Short the red and white terminals by touching bothterminals at the same
time with a piece of wire. Ifthe opener runs, check for a faulty wire connection at the
door control, a short under the staples, or a broken wire.
2. Are the wiring connections correct? Review Step 6, page 16.
The door operates
from the door control,
but not from the
remote controh
1. Does the battery test light glow when the remote controlpush button is pressed? If
not, replace the battery.
2. Your opener needs to re-learn a remote control code. Refer to Instructions on the
opener panel.
3. Program the receiver to match the remote control code.
4. Repeat the receiver programming procedure with all remote controls.
The remote control
has short range:
1. Check the battery test light. If the light isdim, change the battery.
2. Change the location of the remote control in your car.
3. Check to be sure the antenna on the back panel of opener extends fully downward.
4. Some installations may have shorter range due to a metal door, foil backed
insulation, or metal garage siding.
Install Antenna Kit, Part No. 41A3504, to increase range.
Opener noise is
disturbing in living
quarters of home:
If operational noise is a problem because of proximity of the opener to the living
quarters, the Vibration Isolator Kit 41 A3263 can be installed.This kit was designed to
minimize vibration to the house and is easy to install.
The garage door
opens and closes
by itself:
1. Be sure that all remote control push buttons and battery indicator lightS are off.
2. Remove the bell wire from the door control terminalsand operate from the remote
controlonly. Ifthis solves the problem, the door controlisfaulty (replace), or there is an
intermittentshorton the wire between the door controland the opener.
3. Clear memory and reprogramall remote controls.
The door doesn't
open completely:
The door stops but
doesn't close
completely:
1.
up force. See page 25.
2. Is something obstructingthe door?.Remove the obstructionor repair the door.
3. If door opens at least 5 feet, the travel limits may need to be increased. One turn
equals 2 inches of travel. See page 24.
Repeat the safety reverse test after the adjustment is complete.
If the door has been working properly but now doesn't open all the way, increase the
Review the travel limits adjustment procedures on page 24.
Repeat the safety reverse test after any adjustment of door arm length, close force
or down limit.
3O