Operating Guide

16 Owner’s Manual for Portable Generator
Troubleshooting
PROBLEM CAUSE CORRECTION
Engine won't start. 1. Start Dial turned off.
2. Out of fuel.
3. Faulty spark plug.
4. Plugged fuel filter.
5. Faulty or stuck Start Dial assembly.
6. Incorrect engine oil level.
7. Faulty ignition coil.
8. Carb is flooded.
9. Throttle plate closed.
1. Turn on Start Dial.
2. Fill fuel tank.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Contact Customer Service at 1-888-
331-4569.
6. Check/fill engine oil.
7. Contact Customer Service at 1-888-
331-4569.
8. Drain carb.
9. Open throttle plate (push toward
back of unit).
Engine starts, then shuts
down.
1. Out of fuel.
2. Incorrect engine oil level.
3. Contaminated fuel.
4. Faulty low oil level switch.
1. Fill fuel tank.
2. Check engine oil level.
3. Contact Customer Service at 1-888-
331-4569.
4. Contact Customer Service at 1-888-
331-4569.
Engine will not start; or starts
and runs rough.*
1. Choke is stuck or left ON.
2. Dirty or clogged air filter.
3. Faulty or dirty spark plug.
4. Dirty fuel filter.
5. Dirty or gummed up carburetor.
6. Unit not warmed up.
7. Spark arrestor clogged.
1. Turn Start Dial to RUN.
2. Clean or replace air filter.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Clean carburetor.
6. Gradually adjust Start Dial until
engine runs smoothly in RUN posi-
tion.
7. Clean spark arrestor.
No AC output. 1. Generator is overloaded.
2. Inverter module is overheated.
3. Short circuit in electrical device.
4. Faulty inverter assembly.
1. Disconnect all loads. Shut down gen-
erator to reset module. Reduce loads,
restart generator.
2. Verify service door is ON. Let cool 15
minutes by running engine without
AC output. Restart generator.
3. Verify condition of extension cords
and items being powered. Press and
hold RESET button on control panel.
4. Contact Customer Service at 1-888-
331-4569.
Fuel leaks from drain hoses.
1. Carburetor drain in bowl is not closed. 1. Turn valve clockwise to close.
* Engine speed increases and decreases — This is normal as generator starts up and loads vary.