Warranty Guide

CRAFTSMAN Limited 3 Year Warranty for Portable Generators
For the period of warranty noted below and beginning upon the successful registration of the unit, CRAFTSMAN warrants that its Generator will be
free from defects in material and workmanship for the items and period set forth below. CRAFTSMAN will, at its discretion, repair or replace any
part(s) which, upon evaluation, inspection and testing by CRAFTSMAN or a Service Dealer, is found to be defective. Any equipment that the pur-
chaser/owner claims to be defective must be evaluated by the nearest Service Dealer. Emissions warranty coverage is detailed in a separate emis-
sions warranty statement.
Guidelines:
The following will NOT be covered by this warranty:
THIS WARRANTY SUPERSEDES OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SPECIFICALLY, CRAFTSMAN MAKES NO OTHER WAR-
RANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES WHICH ARE ALLOWED BY
LAW, SHALL BE LIMITED IN DURATION TO THE TERMS OF THE EXPRESS WARRANTY PROVIDED HEREIN. SOME JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. CRAFTSMAN'S
ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL CRAFTSMAN BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF CRAFTSMAN’S NEGLIGENCE. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW.
FOR AUSTRALIA ONLY: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For Service or other product inquiries in Australia, please
contact ALLPOWER by phone at 1800-333-428 or visit ALLPOWER’S website at www.ALLPOWER.com.au.
FOR NEW ZEALAND ONLY: Nothing in this warranty statement excludes, restricts or modifies any condition, warranty right or remedy which pursuant to the
New Zealand Legislation (Commonwealth or State) including the Fair Trading Practices Act of 1986 or the Consumer Guarantees Act 1993 (“CGA”) applies to
this limited warranty and may not be so excluded, restricted or modified. Nothing in this statement is intended to have the effect of contracting out of the provi-
sions of the CGA, except to the extent permitted by that Act, and these terms are to be modified to the extent necessary to give effect to that intention. If you
acquire goods from CRAFTSMAN or any of its authorized resellers and distributors for the purposes of a business, then pursuant to section 43(2) of the CGA,
it is agreed that the provisions of the CGA do not apply. For Service or other product inquiries in New Zealand, please contact ALLPOWER by phone at 09-269-
1160 or visit ALLPOWER’S website at www.ALLPOWER.com.nz.
CRAFTSMAN® is a registered trademark of Stanley Black & Decker, Inc.
CRAFTSMAN • 701 E. Joppa Road, Towson, MD 21286
For product, service or warranty information contact us at:
CRAFTSMAN.com • 888-331-4569
U.S. & Canada Only
© 2018 CRAFTSMAN
Part No. 10000032442 Revision A (04/18)
Warranty Coverage in Year(s) 1
2-3
Limited Parts and Labor Limited Parts Only
*Consumer applications are warranted for three (3) years. Commercial and Rental applications are warranted for one (1) year.
1. Unit must be registered and/or proof of purchase available.
2. Any and all warranty repairs and/or concerns must be performed
and/or addressed by a Service Dealer, or branch thereof. Repairs
or diagnostics performed by individuals other than CRAFTSMAN
Service Dealers not authorized in writing by CRAFTSMAN will not
be covered.
3. This warranty is non-transferable from the original owner.
4. CRAFTSMAN may choose to repair, replace or refund a piece of
equipment in its sole discretion.
5. Damage that occurs after receipt of generator, not caused by
defects in materials or workmanship, is the responsibility of the
owner and is not covered by this warranty.
6. Damage to any covered components or consequential damages
caused by the use of non-OEM parts will not be covered by the
warranty.
7. Proof of performance of all required maintenance must be avail-
able.
8. For the purpose of this warranty “consumer usage” means per-
sonal household or recreational use.
1. Costs of normal maintenance (i.e. tune-ups, associated part(s),
adjustments, loose/leaking clamps, installation and start-up).
Pickup or delivery of unit charges.
2. Damage to the generator and/or transfer switch system caused by
accidents, shipping, handling or improper storage.
3. Damage/failures caused by operation with improper fuels, speeds,
loads or installations other than what’s recommended or specified
by CRAFTSMAN.
4. Damage to the generator due to use of non-CRAFTSMAN parts
and/or equipment, contaminated fuels, or oils.
5. Failures due to normal wear and tear, accident, misuse, abuse,
neglect, improper installation, improper sizing, reptile, rodent and/
or insect infestation.
6. Rental equipment used while warranty repairs are being performed
and/or any extraordinary equipment used for removal and/or rein-
stallation of generator (i.e. cranes, hoists, lifts, et. al.).
7. Products that are modified or altered in a manner not authorized by
CRAFTSMAN in writing.
8. Starting batteries, fuses, light bulbs, engine fluids and any related
labor.
9. Steel components that rust as a result of improper installation,
location in a harsh or salt water environment, or are scratched
where the integrity of applied paint is compromised.
10. Units sold, rated or used for "Trailer Mounted" or "Rental Unit"
applications as defined by CRAFTSMAN. Contact a Service
Dealer for definitions.
11. Shipping costs associated with expedited freight.
12. Additional costs for overtime, holiday or emergency labor costs for
repairs outside normal business hours.
13. Any incidental, consequential or indirect damages caused by
defects in materials or workmanship, or any delay in repair or
replacement of the defective part(s).
14. Failures caused by any act of God or external cause including
without limitation, fire, theft, freezing, war, lightning, earthquake,
windstorm, hail, water, tornado, hurricane, or any other matters
which are reasonably beyond the manufacturer’s control.

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