Operating Guide
17
Troubleshooting
PROBLEM CAUSE CORRECTION
Engine won't start.
1. Start Dial turned off.
2. Out of fuel.
3. Faulty spark plug.
4. Plugged fuel filter.
5. Faulty or stuck Start Dial assembly.
6. Incorrect engine oil level.
7. Faulty ignition coil.
8. Carb is flooded.
9. Throttle plate closed.
1. Turn on Start Dial.
2. Fill fuel tank.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Contact Customer Service at 1-888-
331
-45
69.
6. Check/fill engine oil.
7. Contact Customer Service at 1-888-
331
-45
69.
8. Drain carb.
9. Open throttle plate (push toward back
of unit).
Engine shuts down during
operation.
1. Out of fuel.
2. Incorrect engine oil level.
3. Contaminated fuel.
4. Faulty low oil level switch.
5. CO Detection shutoff due to accumu-
lating carbon monoxide if a RED light
blink
s
on side panel badge.
6. CO Detection shutoff due to system
fault i
f YELLOW light blinks on side
panel badge.
1. Fill fuel tank.
2. Check engine oil level.
3. Contact Customer Service at 1-888-
331
-4569.
4. Contact Customer Service at 1-888-
331-45
69.
5. Follow all safety instructions and relo-
cate generator to an open area out-
side, far away from windows, doors, or
ve
nt
s.
6. Start unit to confirm YELLOW light
blinks when/if generator shuts off. If
CO Detection continues to fault and
shutoff, contact Customer Service.
Engine starts and shuts
down immediately.
1. CO Detection shutoff due to accumu-
lating carbon monoxide if a RED light
blinks
on side panel badge.
2. CO Detection shutoff due to system
fault i
f YELLOW light blinks on side
panel badge.
3. Contaminated fuel.
4. Faulty low oil level switch.
1. Follow all safety instructions and relo-
cate generator to an open area out-
side, far away from windows, doors, or
vent
s.
2. Start unit to confirm YELLOW light
bli
n
ks when/if generator shuts off. If
CO Detection continues to fault and
shutoff, contact Customer Service.
3. Contact Customer Service at 1-888-
331
-45
69.
4. Contact Customer Service at 1-888-
331-4569.
Engine will not start; or starts
and runs rough.*
1. Choke is stuck or left on.
2. Dirty or clogged air filter.
3. Faulty or dirty spark plug.
4. Dirty fuel filter.
5. Dirty or gummed up carburettor.
6. Unit not warmed up.
7. Spark arrestor clogged.
1. Turn Start Dial to RUN.
2. Clean or replace air filter.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Clean carburetor.
6. Gradually adjust Start Dial until engine
r
uns smoothly in RUN position.
7. Clean spark arrestor.