Warranty Guide
WARRANTY STATEMENT
MTD LLC - LIMITED WARRANTY FOR CRAFTSMAN® BRANDED LAWN MOWER
LIMITED WARRANTY
The limited warranty set forth herein is given by MTD LLC to the Initial Purchaser (as defined herein) with respect to new Craftsman branded Lawn Mower (“Mower”). This limited warranty does not cover Emission
Control Systems and is not a Federal Emission Control Warranty Statement as defined by U.S. federal law. Please refer to the Federal Emission Control Warranty Statement in the operator’s manual for warranties
covering Emission Control Systems.
Scope of the Limited Warranty
MTD LLC offers a limited warranty to the Initial Purchaser for residential or otherwise non-commercial use of the Mower: subject to the Exclusions defined herein, during the Warranty Period (defined herein). The
“Initial Purchaser” is the first person to purchase the Mower from an authorized Craftsman branded product dealer, distributor and/or retailer (each a “Retailer”) of Mower products. Except as otherwise set forth
herein, the limited warranty period for this new Mower purchased by the Initial Purchaser is two (2) years from the date of purchase as shown on the original sales receipt for the Mower (“Warranty Period”).
Defects in Workmanship or Materials
Subject to the Exclusions, the Mower is warranted to be free from manufacturing defects in either workmanship or materials for the Warranty Period. During the Warranty Period, MTD LLC will, at its option, either
repair or replace any original part that is covered by this limited warranty and is determined to be defective in workmanship or material.
To qualify for this limited warranty the Mower:
1. Must have been purchased from an authorized Craftsman branded product Retailer.
2. Must have been purchased within the United States by an Initial Purchaser.
3. Must have been used only for residential or otherwise non-commercial purposes.
4. Must have been used in a manner consistent with the normal and proper intended use.
Who can perform repairs under this warranty?
In order to qualify for the limited warranty as set forth herein, the repairs made under warranty must be performed by an authorized warranty service provider.
How to get service under this limited warranty:
To locate an authorized warranty service provider, contact your authorized Retailer or contact www.Craftsman.com/warranty or call toll-free 888-331-4569. A COPY OF YOUR SALES RECEIPT IS REQUIRED FOR
WARRANTY SERVICE.
What this limited warranty does not cover.
This limited warranty does not cover the following (the “Exclusions”):
• Mower purchased outside of the United States.
• Damage due to lack of maintenance and/or improper maintenance as described in the operator’s manual.
• Normal wear and tear resulting from use of the Mower.
• Use of the Mower that is not consistent with the intended use thereof as described in the operating instructions, including, but not limited to, abuse, misuse and/or neglect of the Mower or any use
inconsistent with and/or non-compliant with instructions contained in the Operator’s Manual.
• Any expendable, consumable, or routine maintenance item which needs replacement or service as part of normal maintenance, unless such items have defects that cause failure or premature wear within the
first thirty (30) days. Where applicable, normal wear items include but are not limited to, blades, tires, belts, filters, fuses, hoses, where applicable, and other consumable items.
• Any Mower that has been altered or modified in a manner not consistent with the original design of the product or in an unapproved manner.
• Paint repairs or replacements for defective paint (including materials and application) are covered for a period of three (3) months.
• Wheel rims are covered for a period of three (3) months for manufacturing defects.
This warranty does not cover and MTD LLC disclaims any responsibility for:
• 1. Loss of time or loss of use of the Mower.
• 2. Transportation costs and other expenses incurred in connection with the transport of the Mower to and from the authorized service provider.
• 3. Any loss or damage to other equipment or personal items.
• 4. Damage resulting from the installation or use of any accessory or non-OEM (original equipment manufacturer) part for use with the Mower.
Limitations:
1. THERE ARE NO IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY APPLIES AFTER THE APPLICABLE
WARRANTY PERIOD AS SET FORTH ABOVE AS TO THE PARTS AS IDENTIFIED. NO OTHER EXPRESS WARRANTY OR GUARANTY, WHETHER WRITTEN OR ORAL, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR
ENTITY, INCLUDING A DEALER OR RETAILER, WITH RESPECT TO ANY PRODUCT SHALL BIND MTD LLC. DURING THE WARRANTY PERIOD, THE EXCLUSIVE REMEDY IS REPAIR OR REPLACEMENT OF THE DEFECTIVE PART, AS SET
FORTH ABOVE. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.)
2. THE PROVISIONS AS SET FORTH HEREIN PROVIDE THE SOLE AND EXCLUSIVE REMEDY ARISING FROM THE SALE. MTD SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES INCLUDING, WITHOUT
LIMITATION, FOR TRANSPORTATION OR FOR RELATED EXPENSES, OR FOR RENTAL EXPENSES TO TEMPORARILY REPLACE A WARRANTED PRODUCT. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.)
3. In no event shall recovery of any kind be greater than the amount of the purchase price of the product sold. Alteration of the safety features of the product shall void this limited warranty. You assume the risk and
liability for loss, damage, or injury to you and your property and/or to others and their property arising out of the use or misuse or inability to use the product.
How State Law Relates to this Warranty:
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.