Owner`s manual
Having a Problem?
Review Pages 2 and 3 Before Proceeding
SITUATION
PROBABLE CAUSE &
SOLUTION
OPENER DOESN'T OPERATE
FROM EITHER THE DOOR
CONTROL BUTTON OR THE
REMOTE CONTROL
TRANSMITTER
1. Have you disengaged all door locks? Review Step 7, page 16.
2. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't
light, check fuse box or circuit breaker (Some outlets are controlled by a wall
switch.)
3. Repeated operation may have tripped the overload protector in the motor.
Wait 15 minutes. Try again.
4. Is there a build-up of ice or snow under door? Door may be frozen to ground.
Remove any obstruction.
5. Remove bell wire from opener terminals. Short red and white terminals by
touching both terminals at same time with a piece of metal (screwdriver or
coin). If opener runs, check for a faulty wire connection at door control button
or a short under staples.
OPENER OPERATES FROM
REMOTE CONTROL BUT NOT
FROM DOOR CONTROL
1. Is door control button lit? If not, refer to No. 5 above.
2. Are wiring connections correct? Review Step 5, page 14 or 15.
DOOR OPERATES FROM DOOR
CONTROL BUT NOT FROM
REMOTE CONTROL
1. Does the battery test light glow when remote push button is pressed? If not,
replace the battery.
2. If you have two remote controls and only one operates, review the code
setting
Procedures on page 23. ALL remotes must be set to same code.
REMOTE CONTROL HAS SHORT
RANGE
1. Check battery test light. If the light is dim, change the battery.
2. Change the location of the remote control in the car.
3. A metal garage door or foil-backed insulation or metal siding will reduce the
transmission range.
4. Make sure antenna on back Panel of opener extends fully downward.
THE GARAGE DOOR OPENS
AND CLOSES BY ITSELF
1. Is there a neighbor with a garage door opener using the same frequency
code? Change your code. Review page 23.
2. Check to be sure that the remote control push button is not stuck in the 'down'
position.
3. Remove bell wire from opener terminals and operate from remote control
only. If this solves the problem, the door control is faulty (replace), or there is
a short or broken wire between door control button and opener.
DOOR DOESN'T OPEN
COMPLETELY
1. Is something obstructing the door?
2. If door opens at least 5 feet, travel limits may need to be increased. One turn
equals 2 inches of travel. See page 20. REPEAT SAFETY REVERSE TEST
after the adjustment is complete.
3. If door has been working properly but now doesn't open all the way, increase
the UP (OPEN) FORCE. See page 21.
REPEAT SAFETY REVERSE TEST after the adjustment is complete.
DOOR DOESN'T CLOSE
COMPLETELY
1. Is something obstructing the door?
2. Review the Travel Limits Adjustment Chart on page 20
REPEAT SAFETY REVERSE TEST after any adjustment of door arm
length, close force or down limit.
DOOR WON'T CLOSE
1. Check The Protector System (if you have installed this accessory) If the light
is blinking, correct alignment
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