Operation Manual

39Troubleshooting
USA
Problem Causes and solutions
The scale was not
at zero when the
weighing process
was initiated.
The scale did not adjust properly.
− Wait until the scale turns off
on its own.
− Step on the scale again and
wait until “0.0” appears on the
display.
− Repeat the measurement.
No connection is
established be-
tween your smart-
phone or tablet
and the scale even
after approx. 180
seconds.
The Bluetooth® function of your
smartphone or tablet is switched
off.
− Switch the Bluetooth® func-
tion of your smartphone or
tablet on.
The scale's Bluetooth® receiver is
not working properly.
− Take the batteries out of the
battery compartment.
− Put the batteries back in.
− Switch the Bluetooth® func-
tion of your smartphone or
tablet
off and back on.