Instructions / Assembly

8
CRANE CUSTOMER CARE
CALL US: 888-599-0992 (Mon-Fri 9:00am – 4:00pm CST)
EMAIL US: [e-mail]
LIVE CHAT: available at www.crane-usa.com
TROUBLESHOOTING
DO NOT attempt to repair the motor yourself.
If the humidifier continues to not operate, please contact Crane Customer Care.
Problem
Solution
If humidifier power
indicator light is
remaining off and no mist
is being produced:
 Ensure that the water tank cap is secured properly to
water tank.
 Empty out water in humidifier base. Place filled water
tank on to empty humidifier base.
 Ensure unit is properly plugged into a power outlet.
 Check that the Control Dial is turned to the ON
position.
 If Power On indicator light does not come on, contact
Crane Customer Care.
If there is a strange odor:
 Clean the Water Tank with the water and vinegar
solution and rinse with clean water.
 Leave the empty Water Tank open for some time
(without the Water Tank Cap attached) in a cool
place.
If the power indicator light
is blue, but there is no
mist being emitted:
 Check that there is water in the Water Tank.
 Make sure that nothing is blocking the Mist Lid.
 Check that the Fan Vent on the bottom of the
humidifier is not blocked.
 Empty and wipe the Humidifier Base with a dry cloth.
 Check for possible mineral deposits on the Nebulizer.
NOTE: Spare Parts can also be purchased online at www.crane-usa.com