Warranty Guide

Warranty Statement
Free from manufacturing defects for a period of five (5) years from the date of purchase.
Warranty Limitations
This warranty does not cover problems caused by improper installation methods. It covers only
installations done in accordance with the installation and handling instructions contained within each box.
This warranty does not cover damage caused by improper maintenance or by use contrary to our
recommendations.
This warranty does not cover normal wear and tear or finish color changes due to exposure to
environment, smoke, fumes, leaks or abuse.
This warranty does not cover labor charges.
This warranty applies only to material purchased by you, the owner, in unopened cartons for your own
use and not for resale.
This warranty is not transferable and applies to the original purchaser only.
Note: ACP cannot guarantee that the published surface burning characteristics, fire resistance ratings,
acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are
painted.
Implied Warranties
There are no implied warranties, representations or conditions, except those required by statute, and they
shall not extend beyond the term of the warranty applicable to your purchase.
Consequential or Incidental Damages
We exclude and will not pay any consequential or incidental damage, loss or expense.
Legal Rights
This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.
If There Is a Defect
If a manufacturing defect does occur within the terms and conditions of this warranty, you will be
supplied with new material to replace the defective parts, subject to inspection and approval by ACP.

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