Warranty Information

1/4/20
LIMITED WARRANTY TERM LENGTH
The length of each warranty is tied to the product’s wear layer thickness.
Wear Layer Thickness Residential Light Commercial
6 mil
20
5
8 mil 20
8
12 mil
25
10
20 mil
30
15
EXCEPTIONS AND LIMITATIONS
1. All warranties apply from the date of purchase and only to the original owner of the floor.
2. Wear from chairs or other furniture without proper floor protectors will void the warranty.
3. Indentations, scratches or surface damage caused by improper maintenance, misuse, negligence,
spike heeled shoes, pebbles, sand, or other abrasives are not covered by this warranty.
4. Sub-floor irregularities can cause premature wear on the wear layer and will void the warranty.
5. Dissatisfaction or damage due to improper installation or installation contrary to Muchsee’s
recommendations will void the warranty. Installation instructions are included in each carton of
material.
6. Labor on material installed with obvious defects is not covered by these warranties.
7. Labor costs on repair or replacement of material which was not originally professionally installed are
not covered by this warranty.
8. Problems due to moisture, mildew, alkaline substances, or hydrostatic pressure in the sub-floor are
not covered by this warranty.
9. Using non-recommended floor care products may damage the floor and void the warranty.
10. Purchase of “closeouts”, “seconds”, “remnants”, “mill trials” or other “irregular” (non-first
quality) flooring material, or material not part of, or available in the regular Muchsee product line are
not warranted.
11. Warranty will be voided if product is removed from the site of original installation
12. Residential Wear Warranty applies to owner occupied spaces. The Light Commercial Warranty
applies to residential rental properties, as well as the spaces described in the Light Commercial Wear
Warranty section.
22 mil
35
15