User Manual

Troubleshooting Wireless Features 21
Troubleshooting Wireless Features
It is unlikely you will experience any problem if the receiver is used in
normal circumstances. Here are some tips if you do encounter these
problems.
There is no sound from my receiver.
Try the following:
Make sure your transmitter and receiver are connected to the power
outlets and turned on.
Make sure the Link/Connect LEDs are green, and your units are paired.
See “Understanding the Link LED” on page 17.
Reset the wireless connection. Press and hold the receiver’s Connect
button for five seconds.
See also “Why can’t I hear any sound from my speakers?” on page 25.
The Link LEDs do not light up.
This indicates that the signal from the transmitter is weak or the receiver
has lost its connection with the transmitter.
Try the following:
Move your transmitter and receiver closer to each other.
Reposition your transmitter or receiver so that there are fewer objects
(for example, multiple walls or large metal structures) between them.
Make sure your transmitter and receiver are not placed on metal
surfaces.
Reset the wireless connection. Press and hold the receiver’s Connect
button for five seconds.