User's Manual

Troubleshooting Wireless Features 22
• Disconnect the transmitter and receiver from the power source. Then
reconnect them again and reset the wireless connection.
The wireless connection does not seem to work. I cannot hear
music playing from my receiver.
Try the following:
• First turn on other wireless products in the vicinity. For example, turn on
your wireless router first, before turning on your transmitter.
My receiver seems to be picking up extra noise, or there are
intermittent pauses.
The placement of your receiver as well as the signals from other wireless
routers or Bluetooth equipment may affect the quality of the transmission.
Try the following:
• Move your transmitter and receiver closer to each other. For best
performance, place your transmitter and receiver on the same floor.
• Place your transmitter or receiver away from other devices that transmit
wireless signals. The receiver may also pick up noise from nearby power
supply equipment.
• Reposition your transmitter or receiver so that there are fewer objects
(for example, multiple walls or large metal structures) between them.
I have two Creative transmitters. My receiver is receiving the
incorrect transmission.
Your receiver may be alternating transmissions between the transmitters.
Try the following:
• Manually pair your receivers. See “Manual Pairing” on page 12.