System information
Troubleshooting
Problems with Multiple Audio Devices
The onboard audio chipset seems to be in conflict with Sound Blaster 
Recon
3D
.
Disable your computer's onboard audio chipset. See your computer's 
motherboard documentation for details.
Problems with Sound
No sound from the audio device.
Check the following:
• The audio device is connected properly to your console or PC/Mac.
• You have configured your console or PC/Mac to output audio through the audio 
device.
• The volume settings in Sound Blaster Recon
3D
 Control Panel and system 
audio are properly adjusted and not muted.
• There is no hardware conflict between the audio device and a peripheral 
device.
There is clipping/distortion during audio playback.
Check the following:
• Your computer system should be running in high performance mode. You may 
need to disable any power saving features.
Problems with THX TruStudio Pro
Some features are disabled when playing certain games.
When playing games that use DirectSound3D or OpenAL sound engines, certain 
audio features will be disabled automatically. This is to avoid distorting the 
environmental audio cues present in the game. These features will be re-
enabled automatically when you exit the game.










