Specifications

Troubleshooting B-2
Troubleshooting
This appendix provides solutions to problems you may encounter during installation
or normal use.
Problem
Installing
Software
The setup program for Creative CardCam Value does not run automatically after the
Installation CD is inserted into the CD-ROM drive.
The AutoPlay feature in your Windows system may not be enabled.
To install the software from the CD:
1. Insert the installation CD in the CD-ROM drive.
2. Click Start -> Run.
3. In the Open box, type D:\CTRUN\CTRUN.EXE (where D: represents your
CD-ROM drive).
4. Follow the instructions on the screen to complete the installation.
Problems Using
Creative
CardCam Value
There is no USB port available to connect the USB cable.
Do one of the following:
❑ Unplug the device currently connected to the USB port.
❑ Add a self-powered USB hub.
❑ Add a PCI USB card.