User guide

Technical Support C-1
C
Technical Support
We are committed to giving you the best product as well as the best
technical support. When you contact us, please have the following
information:
❑
The model and serial numbers of your CD-R drive and other
devices.
❑
Error message on the screen and how it came about.
❑
Information on the adapter card that conflicts with your drive.
❑
Hardware configuration information such as the base I/O
address, IRQ line, or DMA channel used.
For quick and easy reference, please write down the following
numbers related to your CD-R drive and other hardware devices, if
installed in your system in Table C-1 and Table C-2.
Table C-1:Model and Serial Numbers of your hardware.
Hardware Model Number Serial Number
CD-R Drive
CD-ROM Drive
SCSI Card
Audio Card
Video Card
Fax/Modem
MIDI Device
Others: