User Manual Creative Modem Blaster V.92 PCI DI5732 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
C reat ive En d- U s e r Sof t w a re L ic ens e A g ree me nt Ve rsion 2.5, Ju ly 2001 PLEASE READ THIS DOCUMENT CAREFULLY BEFORE INSTALLING THE SOFTWARE. BY INSTALLING AND USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE. PROMPTLY RETURN, WITHIN 15 DAYS, THE SOFTWARE, ALL RELATED DOCUMENTATION AND ACCOMPANYING ITEMS TO THE PLACE OF ACQUISITION FOR A REFUND.
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Contents Introduction Before You Begin...................................................................................................................................... ii Package Contents........................................................................................................................... ii Recording Model and Serial Numbers......................................................................................... ii Checking System Requirements......................................
In Windows 98SE.......................................................................................................................4-2 In Windows 2000 .......................................................................................................................4-3 In Windows Me..........................................................................................................................4-3 In Windows XP ..................................................................................
If You Have a Problem.......................................................................................................................... C-3 Returning a product for repair................................................................................................... C-4 Operating Hours..................................................................................................................................... C-4 Limited Warranty.............................................................
Introduction
Introduction Before You Begin This section contains information you should know about before using this manual. Read the information carefully before proceeding further. Package Contents • • • Recording Model and Serial Numbers Your modem card has a model number and a serial number. After removing the modem card from its packaging, write down its model and serial numbers for future reference. Checking System Requirements • • • • • • Creative Modem Blaster V.
Document Conventions The following typographical conventions are used throughout this document. Note. This highlights additional or important information about a feature. Caution! This highlights proper usage of your product. Use this information to avoid risky situations. Warning! This warns you of possible hazards to yourself or your product, that may result in injury or damage.
1 About Your Modem
About Your Modem Jacks Jacks are one-hole connecting interfaces on your modem card. They allow you to attach other devices to your card. Jacks are found on the rear panel of your modem card. The jacks on your modem card can be seen in Figure 1-1. Place the modem card in front of you as you go through this chapter. This will help you identify the various components found on your modem card. Rear Panel Phone Jack The Phone jack allows you to connect a telephone to the card.
2 Installing Hardware
Installing Hardware Installation Steps Step 1: Prepare your computer Turn off the main power supply and disconnect your computer’s power cord. Systems using an ATX power supply unit with soft power off may still be powering the PCI slot. This can damage your modem card when it is inserted into the slot. 1. 2. 3. 4. Turn off your computer and all peripheral devices.
Step 2: Insert the modem card 1. 2. Align the modem card with the unused PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. Secure the modem card with the screw you had placed aside earlier. Fasten the modem card and bracket with a screw. 2 Do not force the modem card into the slot. Make sure that the gold finger PCI connector on the modem card is aligned with the motherboard before you insert the card into the PCI expansion slot.
Step 4: Connect to telephone line and telephone set 1. 2. Locate the most convenient telephone wall outlet. If a telephone set is already connected to it, unplug the telephone cable from the wall outlet. Connect the telephone cable from a telephone set to the Phone jack of the modem. Modem card Telephone set Phone jack Telephone Line jack Telephone cable (provided) To telephone line wall outlet Figure 2-3: Connecting the telephone line and telephone to your modem. 3.
Notes on connecting the telephone line and telephone set Before using the modem, you need to connect your telephone line and telephone set to the modem card. To ensure that the modem works properly, know that: • Your modem cannot be used on “party lines”, nor can it be used on toll or coin-operated lines. Contact your local telephone company for help if you are not sure about the suitability of your telephone line.
3 Installing and Testing the Modem Drivers
Installing and Testing the Modem Drivers This chapter is organised as follows: • Installing the Modem Driver In Windows 98SE/2000/Me/XP • Testing the Modem Driver Installing the Modem Driver In Windows 98SE/ 2000/Me/XP 1. 2. 3. After installing the modem driver, test the modem to ensure it has been installed properly. 4. After you have installed the modem card, turn on your computer. Windows automatically detects the modem card and device drivers.
Testing the Modem Driver In Windows 98SE 1. 2. 3. 4. 5. Click Start -> Settings -> Control Panel. Double-click the Modems icon. The Modems Properties dialog box similar to Figure 3-1 appears. Click the Diagnostics tab. Click the COM port that has been assigned to your modem. Click the More Info button to display the response status of your modem. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.
In Windows 2000 1. 2. 3. 4. 5. 6. In Windows Me 1. 2. 3. 4. 5. 6. Click Start -> Settings -> Control Panel. Double-click the Phone and Modems icon. The Phone and Modems Options dialog box appears. Click the Modems tab. Click your Creative Modem Blaster V.92 DI5732, and then click the Properties button. The Creative Modem Blaster V.92 DI5732 Properties dialog box similar to Figure 3-2 appears. Click the Diagnostics tab. Click the Query Modem button to display the response status of your modem.
In Windows XP 1. 2. 3. 4. 5. Click Start -> Settings -> Control Panel. Double-click the Phone and Modems icon. Click the Modems tab. Click your Creative Modem Blaster V.92 DI5732, and then click the Properties button. The Creative Modem Blaster V.92 DI5732 Properties dialog box similar to Figure 3-4 appears. Click the Diagnostics tab, and then click the Query Modem button to display the response status of your modem.
4 Uninstalling the Modem
Uninstalling the Modem Uninstalling the Modem You may at times need to uninstall and then reinstall the modem to correct problems, change configurations, or make version upgrades. The following instructions tell you how to uninstall the modem. In Windows 98SE 1. 2. 3. 4. 5. 6. Click Start -> Settings -> Control Panel. Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box similar to Figure 4-1 appears.
In Windows 2000 1. 2. 3. 4. 5. 6. Click Start -> Settings -> Control Panel. Double-click the Add/Remove Programs icon. When a dialog box similar to Figure 4-2 appears, click the Change or Remove Programs button. Click Creative Modem Blaster V.92 DI5732, and then click the Change/Remove button. Click the Close button. Turn off your computer and remove the modem card. Figure 4-2 In Windows Me 1. 2. 3. 4. 5. 6. Click Start -> Settings -> Control Panel. Double-click the Add/Remove Programs icon.
In Windows XP 1. 2. 3. 4. 5. Click Start -> Settings -> Control Panel. Double-click the Add or Remove Programs icon. The Add or Remove Programs dialog box similar to Figure 4-4 appears. Click the Change or Remove Programs button. Click Creative Modem Blaster V.92 DI5732, and then click the Change/ Remove button. Turn off your computer and remove the modem card.
5 Modem Features
Modem Features Besides transferring data and accessing online information, your Creative Modem Blaster has the following features: Plug and Play This feature allows you to install your modem easily, as it is automatically configured. Faxes Use your modem to send and receive fax documents. This feature also allows you to configure the modem to serve as a fax-on-demand system by using the software provided.
QuickConnect This feature drastically reduces the amount of time it takes to establish a connection with your Internet Service Provider. The characteristics of the last call are saved in your computer, and retrieved for subsequent calls, resulting in a shorter connection time. PCM Upstream This feature enhances your Modem Blaster’s data upload speed from 33.6 Kbps to a maximum of 48 Kbps. Modem-on-Hold This feature allows you to answer an incoming call even when you are surfing the Internet.
Using Modemon-Hold • During the software installation, when selecting the drivers and applications to install, be sure that the FaxTalk NetOnHold check box is selected. • Be sure to enable FaxTalk NetOnHold whenever you restart your computer. By default FaxTalk NetOnHold is disabled. • Your phone line needs to be Call waiting enabled to support Modem-on-Hold. 1. If a call comes in while you are on the Internet, the FaxTalk NetOnHold dialog box similar to Figure 5-1 appears, click the Accept Call button.
A Technical Specifications
Technical Specifications This appendix lists the general specifications of your modem. Plug and Play ❑ PCI specification compliant. ❑ Plug and Play resources. Table A-1: Plug and Play Resource Information.
Data Features Due to line conditions and FCC regulations, your data rate may be lower. Current FCC regulations limit download speeds to 53 kbps maximum. ❑ Integrated data, fax, and voice mail modem. ❑ 56,000/54,000/52,000/50,000/48,000/46,000/ 44,000/42,000/40,000/38,000/36,000/34,000 ❑ 33,600/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/7,200/4,800/2,400/1,200/ 300 bps data speeds. ❑ Compatibility with the following data modem standards: • V.92, V.90, V.34, V.32bis, V.32, V.23, V.
B Troubleshooting
Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with Creative Modem Blaster V.92 PCI DI5732 either during installation or normal use. Problems Installing Software The installation does not start automatically after the Creative Modem Blaster Installation CD is inserted. The AutoPlay feature in your Windows system may not be enabled. To start the installation program through the My Computer shortcut menu: 1.
Resolving Hardware Conflicts Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. Resolving Conflicts in Windows 98SE/Me To run Device Manager: 1. Click Start -> Settings -> Control Panel. 2. Click the System icon. The System Properties dialog box appears. 3. Click the Device Manager tab. 4. Double-click Modem. 5. Select your modem and click the Properties button. The Properties dialog box of the modem appears. 6.
Resolving Conflicts in Windows 2000/XP To run Device Manager: 1. Click Start -> Settings -> Control Panel. 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Double-click Modem. 6. Right-click the name of your modem. A menu appears. 7. Select the Properties option. 8. Click the Resources tab. 9. Click the Use Automatic Settings check box to select it.
The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To solve this problem: Try moving the telephone line away from any power source, monitor, printer or computer cable. The modem or communications software fails to detect that the remote user has hung up.
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Limited Warranty Creative Labs (Ireland) Limited (“Creative”) warrants to you, the original buyer and holder of this warranty, as it stands in the accompanying warranty card, that the hardware product will be free of defects in materials and workmanship for a period of two (2) years after the date of purchase, or such other period as may be expressly specified by Creative or required by applicable law (“Warranty Period”).
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